This profile has been claimed by the business owner or representative.
Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Place It was nice and clean.
Business response:
Mary, thank you for your kind review of Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice hotel close to shops, restaurants & highway. Staff was very pleasant. Room was ample & clean but it had a very strong smell of nicotine. Purchase air refresher & a scented candle open the windows & cleared it all.
Business response:
Mari, thank you for staying at Extended Stay America. We are glad to know you were impressed with our courteous associates and that our ideal location was perfect for your needs. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Daniel, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for an outstanding visit. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Nice facility close to locations we wanted to go to.
Business response:
Thank you for your wonderful review of Extended Stay America. We're delighted our hotel was ideally located to everything you wanted to do on this trip. We appreciate your business and hope to see you again on your next visit to Budd Lake. Sincerely, Hotel Management
Nice hotel and pet friendly. Handled all our needs.
Business response:
Tom, thank you for the nice review of Extended Stay America. We are glad to know you had a great stay and that our staff was responsive to your needs. We appreciate you highlighting our pet-friendly policy and look forward to your next visit. Sincerely, Hotel Management
Awesome 😎 Great place . Even better area everything you need is within 5miles . Staff was amazing. Clean rooms .
Business response:
Thanks for taking the time to review your stay at our hotel. We’re glad to know you liked your clean room and that our wonderful location was convenient for you. All of us at Extended Stay America looks forward to having you stay with us again. Sincerely, Hotel Management
It’s next to the highway so you can hear the traffic all night and when i got to my room there’s was pee on the toilet seat and a ball of black hair in one of the towels.
Business response:
Maria, we are sorry for the cleanliness and noise issue you experienced during your stay and regret the inconvenience it caused. We have room inspection processes in place, and we are working with our Housekeeping team to see where we dropped the ball. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. We hope you will visit us again so that we can make it up to you. Sincerely, Hotel Management
Nasty When we checked in we weren’t offered a non smoking room. The whole hotel smelled of smoke and all kinds of food. Over all conditions were ran down and dirty looking. The room had burn marks all over the floor, the night table was sticky and dirty. We only stayed cause it was late and we were exhausted.
Business response:
Brenda, thank you for staying with us and for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that we are sorry. We can absolutely do better, and we hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.