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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Goid staff, bad bear problem, no pillows!!! First of all the staff was excellent and very courteous I have stayed here twice the first time with no complaints however this time the pillows were like cardboard boxes and when I ask for more pillows they had none in stock kind of ridiculous for a hotel. Also they have a bear problem in the back of the hotel and it is a dog friendly hotel they should post signs and let you know as we walked right up on the bear and it's Cubs which is extremely dangerous we were told that they le... read more
Business response:
Mark, thank you for choosing to stay with us again on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every visit. Sinc... read more
It was a good stay. Room had a funny smell, like food but otherwise it was a nice stay
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to the odor will be shared with our housekeeping team. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
The smoke alarm beeped all night.
Business response:
Rose, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the issue you had with the smoke alarm. We have shared your feedback with our maintenance team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Mittelmäßiges Hotel Minimales Frühstück. Gute Einkaufsmöglichkeiten in der Nähe.
Business response:
Thank you for choosing to stay with us. Although it is delightful to know you were pleased with our location, we’re sorry for not meeting your expectations when it came to our grab-and-go breakfast. We assure you that we will share your feedback with our Brand Leaders so that they can use it while implementing the new breakfast offerings. We hope to have the opportunity to make a much better impression on a future visit. Sincerely, Hotel Management
I just lived everything about it in general. Trust and believe I’ll be back as a little get away with my lady. Thank you !!
Business response:
Angel, thank you for staying at Extended Stay America. We are delighted you had a wonderful time here. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Very convenient to interstate and local highways
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Alex, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Tammy, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Update your hotel They just need to update the facility and newer beds
Business response:
Nicola, thank you for evaluating your stay. We apologize for not meeting your expectations and regret the inconvenience caused. Your comments in regard to updating our property have been shared with the management and have taken a note of it. We hope to have the opportunity of having you visit again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.