Extended Stay America - Mt. Olive - Budd Lake

Business response:

Dawn, thank you for the glowing review of Extended Stay America. We’re thrilled to know you loved our well-maintained hotel and that you were impressed with the service provided by our wonderful staff. On behalf of everyone here, we invite you to stay with us again the next time you visit Budd Lake. Sincerely, Hotel Management 

Business response:

Aaron, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Dawn, thanks for choosing Extended Stay America on your trip to our city. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Leskie, thank you for being our guest at Extended Stay America. We’re glad to know you loved our well-maintained hotel and that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Robert, thank you for evaluating your stay with us. We’re glad to know you found us to be a great value and that you liked our location. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management 

Business response:

Michael, thank you for your feedback. We are happy to know you had a comfortable stay and that you were impressed with our kind associates. We will be sure to share your compliments with Natasha. However, we are sorry the condition of our hotel was not up to your expectations. Your comments will be shared with the people in our organization who are responsible for formulating plans for future renovations. Until then, we have asked our Cleanliness and Maintenance team to make sure we provide the best-in-class service to all o... read more

Business response:

Thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our convenient location as it was perfect for yours needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Kevin, thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided, and we hope you will choose to stay with us again. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Although you liked our affordable price and had an overall pleasant stay, we are sorry for the inconvenience you had here. Please also know, we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management