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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was OK. It was satisfactory. No one at the desk for 15 minutes during check out.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know your stay with us was comfortable. That being said, I am sorry for the inconvenience you experienced at the time of check-out and have shared your review with my team for better improvements. We hope this didn’t overshadow your otherwise great visit and that you will choose us again in the future. Sincerely, General Manager
A nice surprise. After being evacuated from Florida the staff made extra accommodations for some folks that we elderly and always asked if they could help. Tom was amazing.
Business response:
Thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates, especially by Tom and that you thoroughly enjoyed your time here. Your compliments will be shared. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Good for what I needed. Room was clean, elevator had a funky odor. Tried to check in at 6:15 pm and had to wait 10 minutes for front desk person to show up. No sign or anything saying "be right back".
Business response:
Brian, thank you for choosing to stay with us. We are pleased you had an overall nice visit and liked the cleanliness of your room. However, we are sorry for the wait time issues you had at the front desk and regret the inconvenience it caused. We take these comments very seriously and use them for learning and training purposes with our front desk staff. We hope to welcome you back soon. Sincerely, General Manager
Greeted by Joey at front desk. Extremely helpful and welcoming. Clean room met all expectations. I will stay there again.
Business response:
Wow - Robert, thanks for the wonderful feedback. Our staff is committed to providing an excellent service, so Joey will be happy to know his efforts helped make your stay a comfortable one. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Harry, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Comfortable and for me, good location Been there before and will go there again
Business response:
Gary, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy our hospitality, comfortable accommodations, and the convenient location. It is always our pleasure to have you as our guest, and we hope to see you again soon! Sincerely, General Manager
Pretty Bare Bones Extended Stay but the kitchen was bare - no utensils, dishes, pots and pans, Granted we were only there for one night, but not even tumblers or mugs?
Business response:
We are sorry your room did not have the amenities you desired or needed. Being an extended stay property focused on guests staying seven or more nights, we do have items such as a fully-equipped kitchen and a comfortable in-suite environment to make you feel at home while away from home. We also have hairdryers and certain complimentary toiletries available at the front desk for our guests who need them. Your feedback is appreciated, and we will remind our team to communicate this clearly going forward. We regret the inconve... read more
Descent Big enough room. The bathroon smelled like cigarettes. The carpet smelled musty. I bought lysol, no biggie
Business response:
Thank you for taking the time to share your feedback. We are pleased you liked the spaciousness of your room, but I am sorry for the cleanliness issues you encountered. I have shared your feedback with my housekeeping team to be more diligent in their service delivery. We hope to have another opportunity in the future so that we can make this up to you. Sincerely, General Manager
Friendly, prompt service. Clean. Accomodating.
Business response:
Linda, thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you were impressed with the attentive service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 4.2 star rating with 941 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.