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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hot water for the shower. Dirty tub.
Business response:
Dear Guest, Thank you for taking the time to share your insights. We sincerely apologize for any inconvenience caused by the lack of hot water and the cleanliness issues you encountered. Maintaining a comfortable and well-maintained stay is of great importance to us, and we regret that this was not your case. Your concerns have been shared with our team to prevent such matters from affecting our guests. We appreciate your input and hope to provide a much better experience should you choose to give us another opportunity in t... read more
Wonder fun
Where is everything? Kitchenette with absolutely NO plates, bowls, cups, pots or pans etc - and no in - room coffee maker. Pretty clean but I did find someone else's socks in one of the drawers. I wanted the heater to run with "constant fan" (white noise helps me sleep) but that setting didn't work. Aside from those things, the room was ok for the price.
Business response:
Dear Gary, We apologize that your experience was anything other than perfect. While we are pleased you were able to enjoy the room and our affordable rates, we apologize for falling short in the outlined aspects. Dishware is available upon request at the front desk to ensure cleanliness. As our hotel is designed for longer stays, many guests prefer to bring their own cookware, but we're always happy to provide your requirements. We also regret the housekeeping oversight and the issue with the fan setting. Your feedback helps... read more
Bed sheets were turned over in a corner , pillows positioned like someone was laying on the bed. We were put into a room that the employee told us was closed off because tv came on and off randomly.. the room was dirty .
Business response:
Dear Guest, We appreciate you being our guest and bringing your concerns to our attention. We regret any oversight while preparing your room and the inconvenience it caused. Maintaining a comfortable and fresh suite is one of our top priorities, and it is disappointing that we fell short in your case. Please know that this does not reflect our standards, and we will address them with our team to prevent similar situations from repeating. Your feedback is invaluable in helping us improve, and we hope for the opportunity to of... read more
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,531 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.