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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hot water for the shower. Dirty tub.
Business response:
Dear Guest, Thank you for taking the time to share your insights. We sincerely apologize for any inconvenience caused by the lack of hot water and the cleanliness issues you encountered. Maintaining a comfortable and well-maintained stay is of great importance to us, and we regret that this was not your case. Your concerns have been shared with our team to prevent such matters from affecting our guests. We appreciate your input and hope to provide a much better experience should you choose to give us another opportunity in t... read more
Wonder fun
Where is everything? Kitchenette with absolutely NO plates, bowls, cups, pots or pans etc - and no in - room coffee maker. Pretty clean but I did find someone else's socks in one of the drawers. I wanted the heater to run with "constant fan" (white noise helps me sleep) but that setting didn't work. Aside from those things, the room was ok for the price.
Business response:
Dear Gary, We apologize that your experience was anything other than perfect. While we are pleased you were able to enjoy the room and our affordable rates, we apologize for falling short in the outlined aspects. Dishware is available upon request at the front desk to ensure cleanliness. As our hotel is designed for longer stays, many guests prefer to bring their own cookware, but we're always happy to provide your requirements. We also regret the housekeeping oversight and the issue with the fan setting. Your feedback helps... read more
When checking in the lady working the desk very nice and up front that she was still pretty new, and apologized for it taking at little bit longer to Check in. However Upon arriving in my room I was greeted with an unpleasant smell almost that of old grease, granted I was pleasantly surprised to see that the room had a full sized refrigerator but when the refrigerator would kick on was loud and not conducive for a decent nights rest. Also The pillows in my room were also flat as pancakes.
Business response:
Dear Hayley, Thank you for sharing your experience with us. We are pleased to know that our team made a positive impression during check-in. However, we sincerely apologize for the issues you encountered in your room, including the noise from the refrigerator and the condition of the pillows. Additionally, we regret that the room's atmosphere was not to your satisfaction. Your feedback is important, and we will take steps to address these concerns and improve the overall guest experience. We hope to have the opportunity to w... read more
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,590 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.