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727 McGavock Pike, Nashville, TN, 37214, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was close enough to attractions and had a kitchen
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know our location close to several places was ideal for you and that you liked having a kitchenette in your room. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Really liked everything about it! Connie checked us in was very kind and even called us in our room to make sure everything was all right!
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with the service provided by Connie and that you had a great time with us. We will surely share your compliments with her. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
We had a great time the location was perfect. The staff was friendly
Business response:
Chris, thank you for the glowing review of Extended Stay America. We're thrilled to know our excellent location worked well for your traveling needs and that the service you received from our associates met all your expectations. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Insgesamt ein guter Eindruck, aber die Küche hat weder Besteck, noch sonstiges Geschirr aufzuweisen. Aus einem anderen Extended Stay kenne ich das anders. Nicht mal eine Tasse oder ein Glas war vorhanden.
Business response:
Klaus, thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant time with us, but we regret you were unaware of our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thank you once more for the feedback. We look forward to your next visit! Sincerely, Hotel Management
I called a day before and told them it would be an early check in and when I arrived there was no one at the front desk! I waited 3 hours for the lobby to open in my car, just for me to not even have a room available until check out (between 11a-12p). We had to sleep in our car until then! Then when it was our checkout day housekeeping KNOCKS ON OUR DOOR AT 10:40am saying checkout!
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the issue just before check-out is shared with our housekeeping team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Extended Stay America - Nashville - Airport - Music City has a 3 star rating with 2,139 reviews.
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.