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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was BAREBONES! Absolutely NO amenities other than an iron. No coffee maker , no dishware, no pots and pans.No TV channel guide and a very meager choice of channels at that.
Business response:
Thank you for your review of your recent visit. We apologize for your disappointment with the lack of some amenities in your room and regret your suite did not provide the comforts you desired. Kindly note, kitchenware and coffeemaker for your suite are available and kept at the front desk upon request. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We value your concerns and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Was well maintained, but slightly dated. Fit in with the corporate area
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
There was a dead bug sitting prominently on the kitchenette table, the toilet had bloody residual streaks under the toilet seat, the kitchen area looked like it hadn’t been clean well in weeks, there were light bulbs missing in some of the lamps and the tv had poor reception
Think twice before booking This place was ok for a one night stay, but I definitely would not wanted to have an “extended” stay here. The room was not very clean, and there were dead bugs on the floor.
Business response:
On behalf of our team, we appreciate you staying with us for an overnight stay. Our team is committed to providing clean and comfortable suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback, and we hope you will reconsider and return so we can make it up to you. Sincerely, Hotel Management
The small kitchen was unique at this price. Room was very quiet. I didn't hear a thing from an adjacent unit. The street in front of the property was quiet. Lack of sidewalks in the area make it impossible to walk to anything in safety, including the Jack's and a gas station mini mart which are less than 50 yards away.
Business response:
Thank you for reviewing your experience at Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We appreciate your business and hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
The rooms were very small and nothing like the pictures on line
Business response:
Robert, thank you for the feedback. We are sorry for the disappointment you had with your room. We are passionate about providing excellent service and we take all feedback, good or bad, and use it to improve our services. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,178 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.