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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Think twice before booking This place was ok for a one night stay, but I definitely would not wanted to have an “extended” stay here. The room was not very clean, and there were dead bugs on the floor.
Business response:
On behalf of our team, we appreciate you staying with us for an overnight stay. Our team is committed to providing clean and comfortable suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback, and we hope you will reconsider and return so we can make it up to you. Sincerely, Hotel Management
The small kitchen was unique at this price. Room was very quiet. I didn't hear a thing from an adjacent unit. The street in front of the property was quiet. Lack of sidewalks in the area make it impossible to walk to anything in safety, including the Jack's and a gas station mini mart which are less than 50 yards away.
Business response:
Thank you for reviewing your experience at Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We appreciate your business and hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
The rooms were very small and nothing like the pictures on line
Business response:
Robert, thank you for the feedback. We are sorry for the disappointment you had with your room. We are passionate about providing excellent service and we take all feedback, good or bad, and use it to improve our services. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Room we was allocated (207) smelt of musty smoke, this must of previously been a smoking room and hadn't been decorated since the hotel went to all non-smoking. The front desk changed our room with no issue and second room was fine. Bed comfy, bathroom okay, TV had much less channels than other similar hotels we stayed at during our vacation. Would have liked an in room safe and hairdryer in the room but was able to get one from front desk. Breakfast is just a few 'grab and go' items consisting of cereal bars, muffins and co... read more
Business response:
Thank for being our guest. We are glad to read you were liked our attentive service and the comfort of our beds. However, we are sorry for the odor you experienced in your initial room and regret the inconvenience it caused. We are also sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Bra läge - lugnt och vackert, nära flygplats
Business response:
Lena, thank you for posting a review of your stay at Extended Stay America. We're happy to know our location close to the airport worked well for you and that you had a pleasant time while you were here. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
There was a dead bug sitting prominently on the kitchenette table, the toilet had bloody residual streaks under the toilet seat, the kitchen area looked like it hadn’t been clean well in weeks, there were light bulbs missing in some of the lamps and the tv had poor reception
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 3 star rating with 2,149 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.