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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robin, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not what I expected Room was shabby dark and dingy ! Not cleaned properly . Badly insulated for sound ! We could hear the neighbours snoring etc considering it's close to the airport the glass should have been sound glass ! Ok for a 1 night stay only !
Business response:
Thank you for choosing us for your overnight stay. That being said, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincer... read more
Good place Good place to stay. Would do it again.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Close to the airport noisy In general the hotel was nice and the service was not bad but there wasn’t breakfast ( as the said (6:45 am)
Business response:
We were disheartened to see from your rating that we did not live up to our usual standards. We are sorry we failed to provide you with an exceptional stay. We hope you will accept our apology and consider giving us another chance to prove we are up to the task of delivering outstanding service and accommodations. Sincerely, Hotel Management
Nice location, average in all aspects but no major issues. Room was equipped with kitchen but I found a roach in it. Good location, decent distance from downtown and airport. Only issue was that at check-in I arrived later than expected, although check-in was supposed to be available until 12 (I arrived at 1130) and nobody was at the main desk. Used outside phone where I spoke to an operator who said that they would contact the night attendant. I ended up waiting outside in 20 something degree weather for 25 minutes until an... read more
Business response:
Kimberly, thanks for being our guest at Extended Stay America. It’s nice to read you liked the kitchenette in your room and that our location was perfect for your need. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Needs an interior upgrade Microwave didn't work, several lights burned out, alarm switch on clock radio broken, air circulation vents were rusty and dirty, bathtub looked like it had been caulked by a 3 year old.
Business response:
Wayne, thank you for being our guest. We are glad you had an overall good experience and that you liked our location. That being said, I am sorry for the inconvenience you had in your room. Your feedback has been shared with the maintenance team so that they can have a quick review of your room. We hope you will choose us again whenever your travel brings you our way. Sincerely, Hotel Management
Great Hotel The staff was phenomenal. The room was excellent. My wife was happy so I was elated. No problems. Truly enjoyed our stay.
Business response:
Many thanks for the 5-star review of Extended Stay America. We are thrilled to know we exceeded your expectations for a wonderful stay and that you were awed by our spectacular hospitality. Thank you once again for your kind comments, and we look forward to welcoming you and your wife back again soon. Sincerely, Hotel Management
OK place to crash for a night The pictures look nice as does the promise of a breakfast in the morning. After 15 hours of flying we needed a place to crash for the night. Arriving after 11pm we had to wait for the staff to come to unlock the office to check-in. The room was very basic, (no closet doors, and the bath fan sounded like someone was choking it) The bed was a double instead of the Queen advertised, but it was comfortable enough to get some sleep. The "breakfast" is a coffee urn and instant oatmeal packets. The roo... read more
Business response:
Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,151 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.