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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed was very uncomfortable. The TV in one of the rooms didn't work properly. Not a very good stay. Will not stay there again.
Business response:
Jeffrey, thank you for your review. That being said, we were sorry to know you were inconvenienced by the maintenance issues in your room. We have notified our Engineering team, and they are fixing the problem. Again, we are terribly sorry for this. Please visit us again so we can restore your faith in our hotel and provide you a hospitality you deserve. Sincerely, Hotel Management
Ok for a really short stay The room is more than what I expected to, for the price. The lady at the front desk was awesome. Location is good if you are interested in staying near BNA (Nashville Airport) It's not a 5 stars hotel, but it's good enough to pass the night, or the day if you have a long connecting time.
Business response:
Alex, thank you for being our guest. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope to have the pleasure of hosting you again in the future. Sincerely, Hotel Management
The lack of cleanliness was not great. The extended stay concept fulfilled our needs and the bed was comfortable.
Business response:
Thank you for being our guest. We are pleased to know your overall visit was pleasant and that you liked our beds. We are sorry for the cleanliness issue you experienced here. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Room looked clean but the garage from the last guests that stayed there was still there . Had to go to the front desk and ask for tissue. The whole time I stayed there no housekeeping . The ladies at the front desk was very nice.
Business response:
Christy, thank you for being our guest. We are pleased to know you liked our front desk associates. However, we’re sorry for the cleanliness issues you experienced here. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Decent room for a good price Room was clean, nice to have a stove and fridge in the room. Close to the music city Sheridan. Waffle house, jack in the box, and 2 gas stations nearby for supplies.
Business response:
Heather, thank you for sharing the wonderful experience you had at Extended Stay America. We are thrilled to know you loved having a kitchenette in your room and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Robin, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not what I expected Room was shabby dark and dingy ! Not cleaned properly . Badly insulated for sound ! We could hear the neighbours snoring etc considering it's close to the airport the glass should have been sound glass ! Ok for a 1 night stay only !
Business response:
Thank you for choosing us for your overnight stay. That being said, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincer... read more
Good place Good place to stay. Would do it again.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Close to the airport noisy In general the hotel was nice and the service was not bad but there wasn’t breakfast ( as the said (6:45 am)
Business response:
We were disheartened to see from your rating that we did not live up to our usual standards. We are sorry we failed to provide you with an exceptional stay. We hope you will accept our apology and consider giving us another chance to prove we are up to the task of delivering outstanding service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,179 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.