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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Hotel The staff was phenomenal. The room was excellent. My wife was happy so I was elated. No problems. Truly enjoyed our stay.
Business response:
Many thanks for the 5-star review of Extended Stay America. We are thrilled to know we exceeded your expectations for a wonderful stay and that you were awed by our spectacular hospitality. Thank you once again for your kind comments, and we look forward to welcoming you and your wife back again soon. Sincerely, Hotel Management
OK place to crash for a night The pictures look nice as does the promise of a breakfast in the morning. After 15 hours of flying we needed a place to crash for the night. Arriving after 11pm we had to wait for the staff to come to unlock the office to check-in. The room was very basic, (no closet doors, and the bath fan sounded like someone was choking it) The bed was a double instead of the Queen advertised, but it was comfortable enough to get some sleep. The "breakfast" is a coffee urn and instant oatmeal packets. The roo... read more
Business response:
Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Nice hotel A comfortable bed at a good value. I is close to a convention center without the price but with all the amenities
Business response:
Thanks for the kind review. We are delighted to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your positive comments, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Nice Check in was late but nice price and was nice
Business response:
Derrick, thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Happy but not totally please Room was clean but we had some issues during booking we had arrived 2 days early, so we wanted to have additional days added to our stay, but we had to re-book each day for the 2 extra days instead of just having a room booked for 3 days and pay the extra for the 2 additional days This confusion caused problem for ourselves and the front desk booking team. But overall the room was satisfactory and the people were pleasant.
Business response:
Wayne, thank you for staying with us. We are glad to read you had an overall nice time with us and that you liked your well-appointed room. That being said, we are sorry for the issue you experienced at the time of check-in and regret the inconvenience it caused. Your feedback is valuable as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Happy It was a great time and I hope to come back here we were almost homeless til they gave us a free stay
Business response:
Thanks for being our guest at Extended Stay America. We are pleased your stay with us was comfortable. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Room was dated but clean-Thin walls- 1 wastebasket It was ok, the rooms really need an update: old bedspread and carpet, cracks in bathroom sink, but it was clean.
Business response:
Thank you for being a guest at our hotel. Although you liked our convenient location, we apologize that our facility fell short of your expectations and the issues you encountered while being here. Your observations have been shared with appropriate individuals in our organization with an effort to improve our future guest experiences. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 3 star rating with 2,167 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.