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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall great experience. Great staff. Emjoyed my stay. Breakfast could be a lot better.
Business response:
Mariko, thank for taking the time to review Extended Stay America - New Orleans - Airport. We are delighted to know you overall had a pleasant experience and loved our helpful and friendly team. We appreciate your suggestion and hope you will choose us again the next time you visit our area. Sincerely, General Manager
It will do My room key never worked and the room was not cleaned daily. Get drinks from sonic next door because the hotel vending machine is almost $3.00.
Business response:
Demetria, thanks for evaluating your stay. We apologize for the service issues you encountered while here. Your feedback in regard to your room key will be shared with the team in an effort to improve our service and facilities. Although our housekeeping service was done on the weekly basis to the respect the privacy of guest, we are happy to provide this to you at a minimal fee on your request. We will be sure our front desk communicates this more clearly going forward. We truly hope you will consider giving us a second cha... read more
Loved the Kitchen
Business response:
Michael, thank you for being our guest at Extended Stay America - New Orleans - Airport. We are pleased to read you had an enjoyable stay and that our fully-equipped kitchen made your visit even more memorable. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Marcos, thank you for taking the time to share your nice rating about your visit with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - New Orleans - Airport will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Michael, thank you so much for the five-star rating of your stay at Extended Stay America - New Orleans - Airport. Making sure that each guest's stay is flawless is what we strive for every day. and your recognition of our efforts goes a long way in motivating us to do even better. Thanks again, we look forward to welcoming you back soon. Sincerely, General Manager
Great choice! In a very good location. Close to everything! Down the street from the airport. Numerous food places in the area. Bed is real soft! Good size room. Lots of free parking! The only downside is smelling what other people are cooking, if you don't like what they're eating. Other than that, it was great!
Business response:
Wynonna, thank you for your feedback, and we are so pleased you enjoyed staying with us at Extended Stay America - New Orleans - Airport. It's so nice to know you found your suite comfortable and liked our excellent location. We value your observation and hope to welcome you back soon. Sincerely, General Manager
Business response:
Fred, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - New Orleans - Airport and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Less than expected! Not as nice as other extended stays. No breakfast!
Business response:
Dennis, thank you for being loyal towards our brand and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, General Manager
This hotel is understaffed and run down. Will not stay here again!
Business response:
Shane, thank you for being our guest. We apologize for not living up to your expectations. Making each and every guest feel appreciated and valued is our number one priority and your candid comments have pinpointed an area in which we can and will improve. We regret the inconvenience caused, and please give us another opportunity to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 972 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.