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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close proximity to the airport Hotel was a cheaper rate, and you get what you pay for. The rooms are not very nice, and the hotel smelled. The grab and go breakfasts were literally just granola bars, muffins, and oatmeal. It was nice having sonic so close by though.
Business response:
Bob, thank you for your visit. It's nice to know our location close to the airport was convenient for your needs, but we apologize for falling short of your expectations. Your comments will be shared with the team, and we will take the appropriate steps to improve our performance moving forward. We regret the inconvenience caused and hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
This location beats their Metairie/New Orleans I had some relatives to stay here and they said it could be improved.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked our convenient location, but I am sorry if any inconvenience was experienced. We hope you will come and see us again the next time you visit this area. Sincerely, General Manager
OK for just a nights stay hotel staff was nice, room was outdated and there was a stain on the comforter. Needs some updating to rooms
Business response:
Seivauje, thank you for sharing your experience at our hotel. We are glad to know that you liked our friendly and helpful team. We appreciate your candid observations about the overall condition of your suite. We will make note of your feedback as we plan any changes in the future. Thanks for being our guest, and we do hope you will stay with us on your next trip to the area. Sincerely, General Manager.
夜遅くのチェックインになりましたが、スムーズに対応していただきました。また機会があれば、宿泊したいです。
Business response:
Thank you for being our guest. We are pleased to know all went well during your stay and that you were satisfied with all our offerings. It was good to have you here, and we look forward to your return visit. Sincerely, General Manager
Overall great experience. Great staff. Emjoyed my stay. Breakfast could be a lot better.
Business response:
Mariko, thank for taking the time to review Extended Stay America - New Orleans - Airport. We are delighted to know you overall had a pleasant experience and loved our helpful and friendly team. We appreciate your suggestion and hope you will choose us again the next time you visit our area. Sincerely, General Manager
It will do My room key never worked and the room was not cleaned daily. Get drinks from sonic next door because the hotel vending machine is almost $3.00.
Business response:
Demetria, thanks for evaluating your stay. We apologize for the service issues you encountered while here. Your feedback in regard to your room key will be shared with the team in an effort to improve our service and facilities. Although our housekeeping service was done on the weekly basis to the respect the privacy of guest, we are happy to provide this to you at a minimal fee on your request. We will be sure our front desk communicates this more clearly going forward. We truly hope you will consider giving us a second cha... read more
Loved the Kitchen
Business response:
Michael, thank you for being our guest at Extended Stay America - New Orleans - Airport. We are pleased to read you had an enjoyable stay and that our fully-equipped kitchen made your visit even more memorable. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Marcos, thank you for taking the time to share your nice rating about your visit with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - New Orleans - Airport will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Michael, thank you so much for the five-star rating of your stay at Extended Stay America - New Orleans - Airport. Making sure that each guest's stay is flawless is what we strive for every day. and your recognition of our efforts goes a long way in motivating us to do even better. Thanks again, we look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 929 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.