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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for short trip Needed an inexpensive place for one night and this fit the bill. The room was very small for a family but in decent shape. Staff was friendly and helpful. No frills, decent place to stay for a short time. Unfortunately no hot water (as in ice cold) in the morning for showers. Beds comfortable.
Business response:
Angela, thank you for being our guest. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Also, we have alerted our maintenance team about the shower, and they will check the water temperature. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room was clean. There wasn’t a blow dryer, coffee pot in room. We checked in at 4:00 and room wasn’t ready and had to get room with two doubles, didn’t like that!
Business response:
Tammy, thanks for being our guest. Although you liked the cleanliness of your room, we are sorry for the problems you experienced while being here and regret the inconvenience it caused. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will choose us again so we can accommodate you with the room of your choice. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was tidy, but I killed 3 roaches and 1 of them was on my pillow.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope the positive aspects of your visit will bring you all back to us for a much better experience. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jonathan, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Thankful Friendly staff
Business response:
Ken, thank you for choosing Extended Stay America and taking the time to review your stay. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it is always nice to be recognized for a job well done. On behalf of everyone here, we invite you to stay with us again the next time you visit Metairie. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.