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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will stay again Amazing and so Comfortable
Business response:
Katherine, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Marlise, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Not good They have no extras at all for the price you would think you could get a sample bar of soap in the bathroom the continental breakfast was a joke coffe and a granola bar really it had a kitchenette but with no pots pans or dishes everything had to be requested save your money and go someplace els
Business response:
Debra, thank you for staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We have also s... read more
Decent stay Toilet was not clean when I arrived however housekeeping was swift about resolving it. The customer service was excellent but the “breakfast” is just coffee and nature valley bars. I was disappointed in that.
Business response:
Shakirah, thanks for evaluating your experience at Extended Stay America. We are pleased to read you had a comfortable stay with us and liked the service provided by our staff. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Alexis, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Just OK Lobby looked very clean and smelled wonderful. Room, not so much. Just smelled stale. Getting off the elevator at 3am we could smell that someone was smoking.
Business response:
Thank you for staying at our hotel. We are pleased to know overall you had a pleasant time with us, we are sorry for the smoke odor you encountered. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. We hope to have another opportunity to welcome you back in the future for an even better experience. Sincerely, Hotel Management
Subpar. I need hot water to shower. The staff wasn't there friendliest but for 75 per night it did the job.
Business response:
Jeremy, thank you for taking the time to share your experience. Although you had a pleasant time with us, we are sorry the service issue you encountered. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our future guest's experience. It was a pleasure having you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.