Extended Stay America - New York City - LaGuardia Airport

Business response:

Dear Guest, We truly enjoyed reading your comments about the excellent value you experienced. Thank you for reviewing your stay at Extended Stay America. We’re so pleased our inviting suites and dedicated team helped make your time with us memorable. Creating a warm atmosphere with thoughtful service at a great rate is always our goal. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for being our guest! We’re glad you enjoyed our convenient location and found our staff friendly. It’s always great to hear that our team contributed to your experience. We appreciate you choosing Extended Stay America and hope to welcome you back for another enjoyable stay in the future. Your comments mean a lot to us!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for being our guest and sharing your feedback! It is a pleasure to see that you found our accommodations well-maintained and that our staff made your experience so enjoyable. We understand that our rates can sometimes be unexpected, and we appreciate your understanding in this situation. Your insight is valuable, and we hope to welcome you back for another great stay in the future.Sincerely,Hotel Management 

Business response:

Dear Fernanda,Thank you for your feedback. It’s great to hear that you enjoyed your room and received excellent service from the staff. Guest comfort is a priority, and regular pest control measures are in place to maintain a clean environment. Your comments will be shared with the team to ensure continued improvements. We appreciate your review and look forward to welcoming you again.Sincerely,Hotel Management