Extended Stay America - New York City - LaGuardia Airport

Business response:

Dear Guest, Thank you for your review. We regret that your experience did not fully meet your expectations. We understand that a comfortable stay is crucial, and we appreciate your feedback as it helps us identify areas for improvement. While we aim to provide a pleasant environment for all guests, we acknowledge that our accommodations may not have been suitable for your needs during this visit. We value your input and will use it to enhance future stays. We hope to offer you a better experience. Sincerely, Hotel Management 

Business response:

Dear Guest, We truly enjoyed reading your comments about the excellent value you experienced. Thank you for reviewing your stay at Extended Stay America. We’re so pleased our inviting suites and dedicated team helped make your time with us memorable. Creating a warm atmosphere with thoughtful service at a great rate is always our goal. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for being our guest! We’re glad you enjoyed our convenient location and found our staff friendly. It’s always great to hear that our team contributed to your experience. We appreciate you choosing Extended Stay America and hope to welcome you back for another enjoyable stay in the future. Your comments mean a lot to us!Sincerely,Hotel Management