Extended Stay America - New York City - LaGuardia Airport

Business response:

Dear Amalow,Thank you for your feedback. We are glad to hear that you found the property clean and nice. However, we apologize for any confusion regarding the parking and breakfast offerings. We understand your concerns and will review our website to ensure accurate information is provided. Your comments are valuable, and we will consider them as we work to improve our services and provide better value. We hope to have the opportunity to welcome you again.Sincerely,Hotel Management 

Business response:

Dear Suzanne, Thank you for reviewing your stay. We appreciate your feedback regarding the bathroom and linen. We continually assess and improve our property to ensure comfort for all our guests. We understand how important these aspects are and will share your comments with our team for future consideration. We hope to welcome you back soon for another great experience.Sincerely,Hotel Management 

Business response:

Dear Horace,Thank you for your positive feedback! We are delighted to hear that you had a good experience during your stay at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Management 

Business response:

Dear Eva, Thank you for sharing your feedback. We are glad to hear that you appreciated the value pricing and felt safe during your stay. Your comfort and satisfaction are important to us, and if there’s anything specific that could have made your experience more enjoyable, we would welcome your suggestions. We hope to have the opportunity to serve you again and provide an even better experience.Sincerely,Hotel Management