Extended Stay America - New York City - LaGuardia Airport

Business response:

Dear Guest, We are delighted that you thoroughly enjoyed your stay at Extended Stay America. It is rewarding to know you felt comfortable and safe during your visit. Our top priority is creating a welcoming atmosphere where our guests can unwind with peace of mind. Thank you for your thoughtful feedback, and we look forward to welcoming you back for another exceptional experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your review. We regret that your experience did not fully meet your expectations. We understand that a comfortable stay is crucial, and we appreciate your feedback as it helps us identify areas for improvement. While we aim to provide a pleasant environment for all guests, we acknowledge that our accommodations may not have been suitable for your needs during this visit. We value your input and will use it to enhance future stays. We hope to offer you a better experience. Sincerely, Hotel Management 

Business response:

Dear Guest, We truly enjoyed reading your comments about the excellent value you experienced. Thank you for reviewing your stay at Extended Stay America. We’re so pleased our inviting suites and dedicated team helped make your time with us memorable. Creating a warm atmosphere with thoughtful service at a great rate is always our goal. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Management