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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
front desk is wonderful! I stay at this hotel every week for work and it is mostly due to the delightful people always at the front desk and the very spacious and comfortable rooms. The rooms are not, however, as clean as I would like, so they could improve there for sure
Just okay We stayed overnight while travelling through the area. Good access off the highway. The hotel is slightly dated and the linens weren't of high quality. The full kitchen was a plus, but no plates, cooking implements present, so not useful for us. Used the laundry onsite that was appreciated.
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we do have cooking utensils available upon request at no charge. I am sorry this was not brought to your attention when you check in. To make sure this doesn't happen again, I am meeting with my front desk staff to ensure that all guests are aware of this policy. As well, I do apologize that your linens did not meet your expectations and that you found our hotel to be dated. Your feedback on these issues will be useful to us as we continually work to i... read more
the renovations to the hotel was excellent , I was very surprised at how comfortable it was.
décu du ``déjeuner`` très bel hôtel, très propre. Pour ce qui est des déjeuner il n`y avait pas grand chose ....
Average all around I should not expect much from a stay hotel and only chose it for the price as other hotels in the area are on average twice as much. The woman at the counter was nice. Even checked with a follow up phone call to make sure nothing else was needed. It was a little odd that no shampoos or such was available. Only two bars of soap, but I have no hair so still no complaint. My two complaints were the strong cooking smell once I entered the room as a kitchen was included. I understand its not easy to hide the sm... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our friendly staff and convenient location; however, we apologize that there was a cooking odor in your room and that your room was noisy. I will be meeting with my housekeeping staff to share your comments about the odor so that we review our cleanliness procedures to prevent future odors. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a... read more
Hotel was great, Housekeeping staff not so much The hotel was great. The woman at the front desk was very nice and pleasant. The room itself was comfortable. The only issue I had was with housekeeping. I went into the bathroom to take a shower and there was a rag left hanging over the shower from the previous person. The next morning as I was gathering my things to check-out all I could hear was the housekeeping staff talking very loudly in the halls and using profanity which I didn't appreciate. Other than that everything e... read more
Business response:
Thank you for your pleasant review of our hotel. I am pleased to read that your room was comfortable and that you enjoyed your stay overall; however, I do apologize for the lack of service you experienced from my housekeeping staff. Please know that I will be meeting with them to review cleanliness procedures and customer service standards to ensure that your experience is not repeated. Thank you for bringing this to my attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S... read more
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,359 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.