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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel did not issue receipts. Told to contact hotel. Com for receipts. This is rediculoud
Business response:
Write your comment.I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you were disappointed that you did not get a receipt. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Everything was good, except I was on the first floor and getting ready to bed down only to discover the window was not locked, ( safty issue) and no mat in the bath tub, slipper condition.
Business response:
Thank you for taking the time to share your experience. I am glad you had a pleasant stay at our hotel, but please accept our apologies for the inconvenience with the window and the tub. Our staff will be informed to double check while cleaning rooms. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Nice hotel but free wifi is a gimmick. Have to pay to upgrade to network that is actually functional.
The Hotel For When Your Stay Doesn't Matter I chose this hotel because I am currently looking for apartments in the area and didn't want to spend the majority of my time driving back and forth to Philadelphia PA where I currently live, when I could stay in town and spend more time looking at apartments. I wasn't looking for any fancy expensive hotel so Extended Stay served the purpose. It was comfortable. My only issue was with the service. I brought food because I knew there was a kitchenette in the room but the hotel does ... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not receive you kitchen dishware. Your comments were reviewed by the staff, and we will make sure that guest requests are handled in a timely matter, so that your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you... read more
Nice and Clean The staff was really nice, the breakfast was the only bad thing and not so good. All they served was coffee, packaged muffins and granola bars so I would recommend plan to go to breakfast at a nearby restaurant. Overall I would stay here again.
Wonderful hotel for the price Carolyn, the day manager, was amazing. Our newborn was in the NICU, at the local hospital even though the wife and I were discharged. We arrived at hotel super early and Carolyn was very accommodating to our situation and let us check in.
Business response:
I want to thank you for taking the time to post a review of your stay. I am so pleased to know that you were pleased with your stay and I am glad that I could help you out with your room!. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great Location and Good Place to Stay My overall stay was good. My refrigerator didn't work and the heater burned something terrible for the first 2-3 hours of my stay. The bed was a little hard on my back also. But for the rate and the great guest services, it was good.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am very happy to read your remarks about our customer service. However, I am very sorry that the refrigerator and the heater were unsatisfactory. In response to your feedback, I am meeting with our maintenance engineer to pay more attention to detail in the rooms. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience... read more
Nice and Clean Hotel 2 min. from I-95. Convenient stores and liquor store 2 min away. A regional hospital 4 mins away, Good and friendly staff. Neat room w/ kitchen. Never out of parking space.
Great staff!!!! Terrible facility. Constant smells. Staff responsive to issues. 3 fire alarms in 2 weeks of stay.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about about the staff here at the hotel; however, we apologize that the fire alarm went off too many times. In response to your feedback, I am going to have the front desk staff emphasize to guests upon check in that they are not to open their doors if there is just smoke in their room when cooking. Unfortunately that is what caused the alarms to go off. We continually work to improve our hotel, so I really ap... read more
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,475 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.