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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The young ladies at the desk was awesome very helpful and great personality
Yes
Business response:
Dear Guest, We are delighted to know your stay went so smoothly and that everything met your expectations. Feedback like yours means a great deal to our team, as we are committed to delivering comfortable and reliable experiences for every guest. Thank you for choosing Extended Stay America, and we look forward to welcoming you back again whenever your travels bring you our way. Sincerely, Hotel Management
Room was in poor condition. Cabinet door hanging, desk broken and wall patched but never repainted. Everything was clean and staff helpful. Hotel is in need of an upgrade. Pictures on Expedia do not show actual condition of room.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We appreciate your kind remarks regarding the cleanliness of the accommodations and the support provided by our team. We regret that certain aspects of the furnishings and overall presentation did not meet your expectations, and we understand how this may have impacted your stay. Your observations have been noted and will be shared with our leadership and maintenance teams as we continue to evaluate areas for improvement and future enhancements. We value your input, as... read more
We waited over an hour for our room, even after I stated that we traveled a long way and just wanted rest. The first person I spoke to really didn’t care. The second person I spoke with, after already waiting a half an hour, cared alot more, and did her best to help get our room ready. The breakfast was very limited. Parking was fine.
Business response:
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the long wait you endured before receiving your room. We regret that your initial interaction did not reflect the care and attentiveness we expect from our staff, though we are glad to hear that another team member stepped in and did her best to assist you. Further, we are also sorry that our breakfast offerings were not meeting your expectations. Your feedback is very important to us and will be shared with our team to ensure improvements ... read more
Everything was good, but I wait for a long to check in because nobody was there. The TV wasn’t smart no youtube nothing, breakfast wasn’t that good enough.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that overall your stay was good, but we sincerely apologize for the inconveniences you experienced. We are sorry that these issues did not meet expectations and are not the standards we strive to provide. Your comments will be shared with our front desk team to ensure improvements are made in both service availability and guest offerings. We will use your feedback to enhance the experience for future guests. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,573 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.