Extended Stay America - Newark - Woodbridge

Business response:

Dear Guest, Thank you for your feedback. We regret that the condition of the space did not leave a better impression. Our goal is to provide a comfortable and well-maintained environment, and your comments will be shared with our team. We hope you will consider staying with us again so we can provide you with a much more positive experience. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon. Sincerely, Hotel Management 

Business response:

Dear Daneska, We are pleased to learn that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely, Hotel Management 

Business response:

Dear David, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our location and that our staff made a great impression. Providing friendly service in a convenient setting is what we strive for, and it's always rewarding to know we have succeeded. Extended Stay America looks forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Dear Sandeep, Thank you for your kind words! We’re thrilled to hear that you enjoyed the clean room and loved the kitchen. Our goal is to make every stay feel a little more like home at Extended Stay America. We appreciate you choosing us and hope to welcome you back again soon! Sincerely, Hotel Management 

Business response:

Dear Miriam, Thank you for your feedback. We’re glad to hear that your room was clean, but we’re sorry the bed frame and mattress didn’t meet expectations. Your comments have been shared with our maintenance and housekeeping teams to ensure this is addressed promptly. We appreciate you bringing this to our attention and hope to provide a more restful experience on your next visit. Sincerely, Hotel Management