Extended Stay America - North Chesterfield - Arboretum

Business response:

Dear Guest, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed our convenient location. It’s always rewarding to know when our setting contributes positively to a guest's stay. We appreciate your feedback and look forward to welcoming you back soon for another comfortable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, We are pleased to hear you had a positive experience during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we are grateful that this aspect of your visit stood out. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know you appreciated the pet-friendly environment, and we are glad it contributed positively to your stay. At the same time, we regret that certain aspects of the property did not align with your expectations. Your comments have been noted, as we continually work to enhance our guest experience. We value your perspective and thank you for bringing it to our attention. We hope to welcome you again in the future and provide you with a more refr... read more

Business response:

Dear Guest, We are thrilled to see your perfect rating—thank you for taking the time to share it! Knowing you had a pleasant experience means a lot to us. At Extended Stay America, we always aim to provide a space that feels welcoming and well-kept. We appreciate your visit and look forward to having you stay with us again whenever your travels bring you back this way. Sincerely, Hotel Management