This profile has been claimed by the business owner or representative.
Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Highly recommend. I was very pleased with my entire experience at Extended Stay. The room was clean and very comfortable. The front desk staff was efficient and friendly. I asked for an extra pillow and they didn't hesitate. The ambience of the lobby was warm and welcoming.
Business response:
Dear Donna, Thank you for your wonderful review! We are delighted to hear that you had such a positive experience at Extended Stay America. It is great to know that you found your room clean and comfortable and that our front desk team provided friendly and efficient service. We appreciate your kind words and recommendation, and look forward to welcoming you again in the future. Sincerely, Hotel Management
It’s sort of no frills, and it is very clean. Compared to other hotels, it is very good value.
Everything was good. It would be nice to have a full breakfast instead of just a simple coffee and muffins. However, it's no big deal. Everything else was great. Staff was also great.
Business response:
Dear Peter, Thank you for your wonderful review! We are delighted you had a great stay at Extended Stay America and appreciate our staff. We appreciate your feedback on breakfast and will take it into consideration. We look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management
My stay was fine. I love that their rooms had a kitchen. I was disappointed in the breakfast. You said breakfast was served but to me it was basically snacks. I was expecting the traditional american breakfast....eggs, bacon amd bagels.
Business response:
Dear Kecia, Thank you for sharing your experience. We are glad to hear that you appreciated the convenience of the in-room kitchen. However, we regret that the breakfast options did not meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels! Sincerely,Hotel Management
Nice hotel. Clean with a friendly staff. The only issue was one of the windows would not lock and my room was on the ground floor.
Right off the Parkway, plenty of parking, the building and rooms are in nice condition, but the tub in my room was pretty grimy with dirt stained tub floor, it had cracked moldy caulking, and there was a cracked peeling painted wall in the shower. I wasn’t planning on taking a bath anyway, so it wasn’t a big deal. Also, the included breakfast is oatmeal packets and Nutri-Grain cereal bars. Otherwise, the hotel was clean with a kitchen in my room, and was a good place to stay the night.
Business response:
Dear Chet,Thank you for sharing your experience. We are glad you found the location, parking, and overall condition of the hotel to your liking. However, we sincerely apologize for the concerns with the bathroom and will ensure our team addresses these maintenance and cleanliness issues. We also understand your feedback regarding breakfast and will take it into consideration for future improvements. Your insights are valuable, and we appreciate your patience. We hope to have the opportunity to provide you with an even better... read more
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,155 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open tomorrow at 12:00 a.m.