This profile has been claimed by the business owner or representative.
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The room was clean. The hotel serves a variety of clientele and was a sad place to be as you realize how many homeless our country has. The breakfast is really only coffee and muffins or granola bars.
Business response:
Dear Chad, Thank you for sharing your thoughts and observations. We're pleased to hear that you found the room clean. We understand that our hotel serves a diverse range of guests, and we strive to provide a welcoming environment for all. We appreciate your feedback on the breakfast options and will certainly consider it as we work to improve our offerings. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
Cheap and adequate Staff could have been more cheerful, but were helpful. Breakfast is coffee and pre-packaged muffins. Gym is one arc trainer and one treadmill. I had to ask for dishes and ice trays, but then i had an equipped kitchen for the groceries i brought in and put in the fridge and freezer. It's Right off Rt 15, but watch carefully for the sign at the entrance to the long driveway up the hill.
Business response:
Dear Randolph, Thank you for sharing your feedback of your stay at Extended Stay America. We appreciate your comments about our staff and will work on enhancing their cheerful demeanor. We’re glad to hear you found the kitchen equipment useful for your needs. We’re also grateful for your notes on our breakfast and gym facilities, and we’ll consider them for future improvements. Thank you for mentioning the entrance sign; we hope it made your arrival easier. We look forward to your next visit!Sincerely,Hotel Management
I did noticed the mildew smell coming from the AC, and possibly the rug. Other than that my stay was average.
Business response:
Dear Shawn, Thank you for sharing your experience. We’re pleased to hear that your stay was satisfactory overall. However, we apologize for the mildew smell you noticed from the AC and rug. Your feedback is important to us, and we will address these issues to improve our guest experience. We appreciate your comments and hope to offer you a more pleasant stay in the future.Sincerely,Hotel Management
Everything and everyone. Awesome. !!!
Very helpful staff members
Business response:
Dear Jared, Thank you for highlighting our staff's helpfulness! We're thrilled to hear that their assistance made a positive impact on your stay. Our team is dedicated to providing exceptional service and ensuring our guests have a great experience. We look forward to welcoming you back to Extended Stay America and providing another excellent stay.Sincerely,Hotel Management
Head and shoulders above another extended stay location in the region. Very helpful and kind staff members. They run a tight ship and I like it!
Nice Room
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,080 reviews.
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.