Extended Stay America - Norwalk - Stamford

Business response:

Dear Robert, Thank you for your excellent feedback. At Extended Stay America, we take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. We appreciate your patronage and look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Cristopher, Thank you for being our guest. It is nice to know you had a pleasant stay. Our front desk team is always there to help you. We appreciate your feedback and hope we have a future opportunity to serve you again.Sincerely,Hotel Management 

Business response:

Dear Robert, We appreciate your feedback regarding the lobby atmosphere. We strive to provide a comfortable environment for all our guests, and we apologize for any inconvenience caused by the fluctuating conditions. Your input helps us improve our services, and we will address your concerns to ensure a more consistent experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management 

Business response:

Dear Carlos, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent, and we appreciate you highlighting the staff's attentiveness. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management