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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
I was not impressed in the breakfast that was made available. It amounted to terrible coffee, instant oatmeal and packaged granola bars. Also the front desk clerk specified that garbage was no longer picked up from the rooms and that customers were asked to drop off in bins at end of each hallway. Well there was no garbage bins anywhere so everyone dumped the garbage anywhere in the hallway.
Its a very good place
Business response:
Dear Glen, Thank you for reviewing your stay at Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
Nice staff
Quiet, safe, convenient, and easy parking.
There was never anyone at the front desk.
Business response:
Dear Kathleen, Thank you for taking the time to evaluate your stay. Your feedback is appreciated and will be used to address the areas where we are lacking. We apologize for our front desk's lack of attentive service and for any inconvenience this caused. Thank you very much for your patience; we have addressed your concerns with our staff. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Sincerely,Hotel Management
While the Staff was pleasant and accommodating, and the prpoerty white clean and tidy, the property is tired, has a tiny bit of an odor, and is not a great value for the money. The room has a kitchenette, but no dishes, flatware, pots - not even a toaster, coffee maker or tea kettle - so what's the point? It is also a longish walk to anything. And only vending machines - so it is much more of a bargain motel than a hotel - without the bargain.
Business response:
Dear Mark, Thank you for reviewing our hotel and highlighting the areas where we can progress. We are evaluating the instances you mentioned, as we are committed to offering better service to our guests. Your feedback is important to us and will be shared with the team for further improvement in the field mentioned. Our front desk team is available round the clock to help you. Although you did not have a pleasant stay this time, please allow us to improve this and give us another opportunity to welcome you back soon.Sincerel... read more
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 4.1 star rating with 1,248 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.