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Extended Stay America - Norwalk - Stamford

4.2
  • Hotels
  • Norwalk, CT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

400 Main Ave., Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.21,322 reviews
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Anonymous's profile image
Anonymous 
6 years ago

close to parkway; easy access to roads; convenient to NYC 

Business response:

Thank you for choosing to stay at Extended Stay America during your visit. We are delighted to hear you had a comfortable stay, and our location close to the parkway and convenient to NYC was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management. 

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Elizabeth 
6 years ago

We only had one wash cloth but didn’t bother to ask for another because we never got the pillows we asked for. To be fair the lady at the desk was handling a lot of problems but she was not responsible for the single wash cloth. Also the breakfast was sorry. We knew it was only granola bars and instant oatmeal but they said they ran out of them yesterday. There was no hit water for the tea or the oatmeal and only coffe cups to put the oatmeal in. Also there wasn’t an ice machine because they told us we had a fulll refrigerat... read more

Business response:

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide hospitality to all of our guests, but we let you down. Your feedback is important to us, and we will use it to improve our overall services. We are truly sorry for the inconveniences this caused and hope you will consider giving us a second chance to serve you better in the future. Sincerely, Hotel Management. 

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Anonymous 
6 years ago

Real nice love it ..bring my family back next time 

Business response:

Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. Thanks again, and we look forward to seeing you and your family soon. Sincerely, Hotel Management 

DIANA's profile image
6 years ago

Great bang for your buck! Was very accommodating for the reason we got together with close family who live in all different areas. The woman Stephanie at the front was very helpful & attentive to us during our stay. 

Business response:

Thank you for choosing Extended Stay America for a reunion. We are delighted to know you had a nice time with us and that you appreciated Stephanie for doing a great job. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago
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Anonymous 
6 years ago
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Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

adequate the lady at the front desk was very courteous, other than that I didn't see any other staff. The hotel is nothing special - clean as far as I could see but if you are looking for a cosy, warm and welcoming place, this is not it - this hotel is the bare bones. adequate but I won't stay again. 

Business response:

Thank you for being our guest. We're glad to know you were pleased with the service provided by our front desk associates and that you liked our well-kept property. However, we're sorry for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Norwalk - Stamford

How is Extended Stay America - Norwalk - Stamford rated?

Extended Stay America - Norwalk - Stamford has a 4.2 star rating with 1,322 reviews. 

When is Extended Stay America - Norwalk - Stamford open?

Extended Stay America - Norwalk - Stamford is closed now. It will open tomorrow at 12:00 a.m.