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Extended Stay America - Norwalk - Stamford

4.2
  • Hotels
  • Norwalk, CT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

400 Main Ave., Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.21,322 reviews
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Renata's profile image
Renata 
6 years ago
Allison's profile image
Allison 
6 years ago

Just ok Checkin was quick and easy and the room was nice. However the overwhelming smell of weed in the hallways, elevator, and even the room ruined the stay for us. Fortunately we only slept and showered so weren’t there long. 

Business response:

Allison, thank you for choosing us on your trip to our city. We are glad you had an overall pleasant stay. However, we are sorry for the inconvenience caused. Your feedback for the odor is shared with the housekeeping team to do deep cleaning of our property. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The room was missing dishes glasses and silverware. When I went in there was garbage from the previous person in the fridge. Then the 2nd day i went to go in my room and neither key was working. The tv kept getting fuzzy as well. And had terrible channels. Oh and the website said continental breakfast but it was muffins, granola bars, and coffee. 

Business response:

Thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this a... read more

Anonymous's profile image
Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Great job clean comfortable thank y’all very much thanks 

Business response:

Thank you for commenting about your stay at Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations for an excellent stay. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Kathleen's profile image
Kathleen 
6 years ago

Business response:

Kathleen, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management 

Mark's profile image
6 years ago

Restful 

Business response:

Mark, thank you for the review of Extended Stay America. We are delighted to know you liked your well-maintained room and that we were able to meet your expectations for a restful stay. it was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

No complaints, close to SOHO, staff was very friendly. 

Business response:

Thank you for the wonderful review of Extended Stay America. We're thrilled to know our excellent location close to SOHO worked well for your traveling your needs and that the service provided by our associates met all your expectations. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Norwalk - Stamford

How is Extended Stay America - Norwalk - Stamford rated?

Extended Stay America - Norwalk - Stamford has a 4.2 star rating with 1,322 reviews. 

When is Extended Stay America - Norwalk - Stamford open?

Extended Stay America - Norwalk - Stamford is closed now. It will open tomorrow at 12:00 a.m.