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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff very friendly
Business response:
Dear Roland, thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
This is a decent self contained property with a fridge and cooker in the room- but no utensils or cooking pots so if you wanted to cook you’d need to bring all your own stuff. The location was great for a night stop before dropping off a hire car at the airport and catching a flight but out of the way on the far side of Oakland airport and I didn’t see many facilities near by. This means you’d have to drive everywhere for anything. The room was large with a sofa as well as comfy bed and roomy bathroom. It’s also only a mile ... read more
Business response:
Dear ANDREW, Thank you for reviewing your stay at Extended Stay America. We are glad your stay was pleasant. We strive to provide an exceptional experience to all our guests every day. We hope to welcome you back soon for an enjoyable visit.Sincerely,Hotel Management
Receptionist was very nice
Place is good to stay, it was clean. Need to upgrade the A/C units they are too loud. Other than that, very good.
Business response:
Dear AUGUSTO, thank you for staying with us here at Extended Stay America and sharing your recent experience with fellow travelers. We are glad to read you enjoyed most of your stay; however, we apologize for the inconvenience caused by the noise from the AC. We take our guests' feedback seriously and will make the necessary changes. We appreciate you being our guest and hope to see you again soon.Sincerely,Hotel Management
Place is clean and the staff friendly. We were told that the area around it is very unsafe and there is no security. There are no amenities in the rooms and you have to ask for basic stuff. Still for the money it is ok if you have to get to the airport for an early flight
Great price and proximity to Oakland airport. One night stay between flights. Very clean rooms and the hotel offered lots of free parking. We felt very safe in this area and did not see people living on streets that is common in other areas and hotels near airport. Check in was easy and the lady was very professional and nice. Just sad that they cannot stock rooms and the kitchenettes as they did in past because of potential theft. But they do have regular items and amenities at the front desk if you need them.
Business response:
Dear Tracey, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon as our guest. Safe travels. Sincerely,Hotel Management
Property is close by the airport. My room was clean but shower head wasn’t working. I had no extra tissue paper and I was not given in wash cloths which is unacceptable.
Business response:
Dear Demarcus, thank you for evaluating your recent stay with us and letting us know that our location helped make your stay pleasant. We seek to provide an exceptional experience for each guest; therefore, we regret that your suite did not meet all your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,143 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.