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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was really convenient to the airport, which I needed. Also, I really need a dark room to sleep in and exterior lighting is usually a problem for me. This hotel was adequately lit outside, but it didn't have too much light trespass into the rooms. One caveat, if airplanes taking off in the middle of the night is likely to wake you up, this may not be the right place for you. There was a lot of Fedex air traffic during the middle of the night I stayed there.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Sam,thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Chris, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
It’s unfortunate that the air conditioner did not work in the room. And the facility did not make any effort to fix or make our stay more comfortable
Business response:
Tanya, thank you for taking the time to evaluate our hotel. Please accept our apologies for the inconvenience you experienced as the air conditioning of your room was not functioning. We certainly understand our guests' frustrations when unexpected maintenance issues arise. We appreciate your feedback and hope to have the opportunity to welcome you back so that we can make it up to you. Sincerely, Hotel Management
This hotel has a great front desk check-in and check-out, we were able to accomplish this quickly. The hotel seems pretty old and worn, the elevator makes a weird sound and was pretty dirty when we arrived with food crumbs all over the floor. When we got to the room it was pretty standard, but the bathtub had a moldy/mildew smell to it and probably needed to be bleached or the shower curtain changed. We weren’t sure if the sheets were washed but the front desk assured us they change all the linens so that was reassuring. Bre... read more
Business response:
Christina, thank you very much for staying with us. Although you liked the service provided by our front desk staff, we take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
The room was clean and staff very nice. .Location was close to stores and restaurants are not to far away. The rooms are like an apartment. You can cook there, do laundry and a work out. .
Business response:
Frances, thank you for the glowing review of Extended Stay America. We’re delighted to know you were pleased with your well-appointed room and that our location was ideal for you. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Love staying here I had a pleasant stay. Extended stay is like my home away from home. Always enjoy staying here. Staff is always very nice. Nice quiet area.
Business response:
Janet, thank you for choosing the Extended Stay America. It’s a pleasure to know you had a great stay and that our comfortable accommodations made you feel at home. We appreciate you recognizing the efforts of our staff and look forward to welcoming you back soon. Sincerely, Hotel Management
I liked the fact the the hotel is near the airport yet tucked away and secluded. There are amenities no far away. Only thing I did not like was the fact that my fridge did not work. We went and bought groceries from Safeway but did not know until later in the night that nothing was getting cold.
Business response:
James, thank you for sharing your feedback. Although you liked our location, we apologize for the maintenance issue. Your feedback with regard to the refrigerator is shared with our engineering team to check the machine and do the necessary repairs. It is never our intention to disappoint you in any way, and we hope you both will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.