This profile has been claimed by the business owner or representative.
Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the hotel location is far from down town
Business response:
Lui, thank you for staying at our hotel. We are sorry our location was not appealing to you and regret the inconvenience caused. We hope the positive aspects of your stay will bring you back to our area. Sincerely, Hotel Management
location is not ideal not many choices of places to eat , .........nothing close by , I had to drive back to the airport road to eat at a lousy diner.
Business response:
Wayne, thank you for staying at Extended Stay America. Although your overall visit was pleasant, we are sorry for not meeting your expectations and regret any inconvenience it caused. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Would not stay again The room was very outdated and rundown. The TV did not have HD. The walls were thin. We would not stay again.
Business response:
Thank you for being our guest. We are sorry for not living up to your expectations. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Poor Service Dirty sheets, no washcloths, and poor service.
Business response:
We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
On of my favorite stays Wonderful staff, clean, very inviting!!!!!
Business response:
We are thrilled with your review of our outstanding service at Extended Stay America! We have a wonderful team whose main goal is the comfort and satisfaction of our guests, and they are always pleased to receive compliments. It was our pleasure hosting you, and we look forward to seeing you again. Sincerely, Hotel Management
The hotel is near the airport in a business park. It is central to the freeway and downtown. The room is great and staff are friendly! I will definitely stay here again!
Business response:
Thank you for choosing Extended Stay America and for complimenting our perfect location. Our team was so pleased to know you enjoyed your stay, found your suite comfortable and the staff friendly and professional. We look forward to seeing you in the near future! Sincerely, Hotel Management
Business response:
Kevin, thanks for the four-star rating of Extended Stay America. We are glad to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Very Comfy and Quiet Enjoyed week long stay. Staff very helpful and hotel is very quiet even when completely booked. Very comfortable rooms and nice size. Sort of an away spot but still close to shopping mall, supermarkets etc. with a car or Lyft/Uber. Francisco is a great manager and its reflected by the staff.
Business response:
Lisa, thanks for sharing your experience online. We are delighted to know you liked the courteous service provided by our staff and had a relaxing stay in your well-maintained room. It was a pleasure to have you as a guest at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.