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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Second class customer. I did not get the room that I reserved because I was an Expedia customer, but I did get $10.00 off per room. There was a large skunk on the parking lot in the morning.
Business response:
We appreciate you taking the time to write a review. Please accept my apology for you not receiving the correct room you reserved. I will work with our staff to see how we can best serve our customers when reservation issues arise. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Comfortable for an overnight stay. Basic amenities, TV was inadequate for today's standards. Overall it was just ok.
Business response:
Thank you for taking the time to share your experience. I truly appreciate your comments regarding our convenient location and the quietness of our hotel, but I am sorry that our tv was not up to date version. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good space, customer service could be better. Room ok, sizeable with kitchen amenities. that was essentially the only good. Service was poor, several times had to wait to see anyone at the front desk who said only the minimal words at all. Breakfast was virtually bare minimum (grab-and-go), with muffins, granola bars, coffee/tea and not much else to grab. No room service ever came by till we were asked to leave after our two-night stay so they can clean. Good that we were allowed "late" checkout at 12:30PM.
Séjour de 3 nuits En 2 ans j'ai trouvé que l'hôtel a décliné un peu par rapport à ma dernière visite
Comfortable Room, Convenient Location The hotel was okay. However, there were no hangers in the closet or even available on site. Also, the garbage was not emptied. I'm okay with no laundry service, but at least the garbage should be emptied daily.
Business response:
Thank you for sharing your experience. I am pleased to see you enjoyed your comfortable room and our location, but disappointed some of our service were lacking, which has been addressed to our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.