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Extended Stay America - Oklahoma City - Airport
- Hotels
- Oklahoma City, OK
About this business
Extended Stay America Hotel Oklahoma City - Airport is located at 4820 W Reno Ave, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging.
Location details
4820 W Reno Ave, Oklahoma City, OK, 73127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was ok until I checked out, I requested the shuttle van service to the airport, and the front desk assistant said that they don’t offer this service. One of the reason why I booked this hotel was because of the shuttle service, this service it’s offered on this website, please remove this option if is not available.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time with us. That being said, we are sorry for not meeting some of your expectations and regret the inconvenience it caused. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
An older motel that probably needs some TLC. The TV picture was very not good. Staff seemed nice and attentive. It needs a bench near the front door for people to sit on if waiting for a ride. Biggest issue was it was billed as offering breakfast which turned out to be granola bars and packets of oatmeal kept in chest in the lobby.
Business response:
Thank you for your review. Although you liked our courteous service, we are sorry for not meeting your expectations with our facilities. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
The hotel was nice enough with friendly staff. The room, for the price, was very nice with the exception of a musty smell and inoperative light bulbs in several fixtures. Overall a decent hotel for this price range.
Business response:
Brian, thank you for your review of Extended Stay America. We are glad to know you were impressed by our courteous staff and that you found us to be a great value. However, we're sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Kenneth, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
You get what you pay for on this stay. A little run down. A little noisy with other rooms. Not a very nice area of town
Business response:
Matt, thank you for taking the time to review your stay with us. Although we’re pleased to know you found us to of a fair price, we’re sorry for the inconvenience you experienced due to the noise from the other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Clean and friendly service. The area around the motel was not very desirable.
Business response:
Jerry, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with the service provided by our courteous staff and had a nice stay here. However, we are sorry we missed meeting some of your expectation. We appreciate your feedback and look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Billie, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Business response:
Thank you so much for staying with us here at Extended Stay America Oklahoma City Airport. We hope to see you again.
Frequently asked questions about Extended Stay America - Oklahoma City - Airport
How is Extended Stay America - Oklahoma City - Airport rated?
Extended Stay America - Oklahoma City - Airport has a 4.3 star rating with 1,003 reviews.
When is Extended Stay America - Oklahoma City - Airport open?
Extended Stay America - Oklahoma City - Airport is open now. It will close tomorrow at 12:00 a.m.