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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Extended Stay America Hotel Oklahoma City - NW Expressway is located at 2720 NW Expressway, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
disappointing Breakfast consisted of coffee granola bars and instabt oatmeal, nothing else. There was a tooth brush and vaseline left in the bathroom when we arrived. We were also told the room we reserved was not available and they had no rooms when we tried to check in.
Business response:
Thank you for sharing your review with us. We sincerely apologize for not being able to accommodate you in the room you reserved and regret the inconvenience it caused. Your feedback has been discussed with our team to find out what went wrong with your reservation and to avoid such problems going ahead. We also would like to apologize for the cleanliness issue in your room. Your concern is shared with our housekeeping team to be more diligent mocing forward. Also, the feedback about the breakfast specifics will help our Bra... read more
Received call from the property saying it was overbooked and tried to get me into another one of their properties in another part of OKC. It wasn't until I got mad and called Expedia that they finally said I did have a room after all. And almost no toilet paper in the bathroom-I had to go down to the very friendly front desk person who gladly gave me another roll. The "breakfast" was only coffee, hot water to make instant oatmeal and snack bars.
Business response:
Thank you for being our guest. We apologize for the difficulties you faced and for your disappointment with our breakfast offerings. We will follow up on your concerns to ensure we are well poised to serve our future guests. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Thank you once again, and we hope to host you again soon. Sincerely, Hotel Management
Great motel overall The stay was great the room was great and everything overall was great. I will definitely stay they again.
Business response:
Thank you for taking time to post your wonderful feedback regarding your time at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location, safe area, have stayed multiple times.
Business response:
We appreciate your loyalty towards Extended Stay America and for making us your home away from home. We are thrilled to know you had a comfortable stay at our well-kept property and that you were impressed with our ideal location close to many exciting spots in our city. Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management
A little outdated but ok stay. The hallways smelled. The lobby, stairwell and halls didnt look they had been cleaned since who knows when. Our room was clean though. Was missing the shower curtain so had to get one brought from the front desk. Over all it was not bad, but very overpriced for as dated as it was.
Business response:
Thank you for choosing to stay at our hotel. We are sorry for the cleanliness issue you encountered in the lobby and regret the inconvenience caused. We have shared your concerns with the housekeeping team to be more diligent with their efforts. However, we are pleased you liked your room and overall your visit was a pleasant one. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Wonderful hotel I wish to come back soon as possible to enjoy the clean room and nice service also enjoying the tasty breakfast
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is excellent to hear you enjoyed your comfortable suite and tasty breakfast, along with the service provided by our staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we will be sure to share your comments with them. We look forward to seeing you again soon! Sincerely, Hotel Management
I liked it comfy and staff are nice an really helpful
Business response:
Joshua, thank you for the excellent review of Extended Stay America. We're glad to know you had a relaxing time while you were here and that you were impressed with the service provided by our associates. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 4.2 star rating with 1,086 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.