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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well the elevator was dirty with papers and dirt on floor, service desk was polite and kind but found trash behind nightstand and toilet paper or Kleenex in bed under blankets
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you liked the service provided by our front desk staff. However, we are sorry for the cleanliness issue you encountered during your stay. We have shared your comments with our housekeeping team to ensure we are more diligent going forward. Thank you again for your feedback, and we hope we have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Great Great Great!!!! It was convenient and close to were I worked and I did nit have to go far to find something to eat. The only thing, I wished they would have de-iced the parking lots they were a little slippery. Other than that it was a great stay.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and found our location ideal for your needs. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Awesome place to stay plus smoking rms are available which isnnice
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Property looked beat up. Snow storm webt through thou.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Just very plain- not as advertised. Not as clean as I would prefer.
Business response:
Thank you for sharing your comments. We are sorry our hotel did not meet your expectations and regret the inconvenience caused. Please rest assured, we have shared your feedback with the housekeeping team to be more diligent in their efforts so that we can improve our future guest's experience. It was a pleasure having you as our guest, and we hope to host you back in the future so that we can provide you with a much better stay. Sincerely, Hotel Management
Ray of Sunshine We had lost power and we needed a place to stay with my 2 dogs so I booked 2 nights here. We got there right at check-in time and there was a line of people. Melissa was checking folks in and giving us the bad news that our rooms weren’t ready yet due to the bad weather and being short staffed. Melissa handled a lobby full of cold, frustrated and tired customers with such grace, professionalism, empathy all the while being under great stress, and under staffed. Thank you Melissa for your great customer servic... read more
Business response:
Julie, thank you for taking time to review your stay at Extended Stay America. Melissa is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will share your compliments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Scott, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Prfct 4 reason booked! Great cust service!
Business response:
Rebecca, thank you for the amazing feedback at Extended Stay America. We are glad to know you stay was a great one and that our associates exceeded your expectations. Your review made our day - thank you! Sincerely, Hotel Management
The room was spacious and it was nice to have the kitchen area, though you must request anything to go in it. I realized when I returned late at night there wasn't even a cup to get some water with. It was relatively clean, though something had shed paint in the bathtub. It rinsed out easily. The place is due for new coat of paint, though. Everything is a little dated and a little worn, but not at all badly. It was really good for the price and comfortable. The walls were quite thin, though, and my neighbors were loud until ... read more
Business response:
We appreciate you taking the time to share your feedback of Extended Stay America. We are glad you enjoyed the most aspect of our hotel, and your stay was a good one. Also, your feedback will be used to improve our performance and serve our future guests even better. Thank you again, and we hope to see you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.