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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staf that checked us in was extremely nice. But the condition of the hotel itself was more like a motel 6 and had sveral families living out of it on out floor with barking dogs and the smells that come with them. The smell of weed seems to be with us the entire way from the lobby to our room. "Breakfast included" means coffee, tea and granola bars.
Ammenities were severely misrepresented in the listing vs reality, and as such room was way over priced. Will not stay here or use expedia ever again. Trivago from now on. Horrible facility.
Disappointing Advertised as a free "breakfast bar" but was really a couple of danishes and coffe. I think they had a packet or two of instant oatmeal as well. Also, elevator was broken.
My room smelled so horrible like urine. I have stayed at other extended stays but the amenities need upgrades.
Don't stay at this sh#thole Dirty, smelled like cat pee. The manager gave us a hard time until we made her come up and smell it. Their idea of breakfast was literally instant oatmeal packets and hot water.
The property was dirty, and there was all kinds of homeless people parked outside the property
Would not stay there again, no ice maker, no blow dryer, hot water not hot enough super loud fan in AC. Front desk receptionist was great
Business response:
Dear Terry, Thank you for your feedback and for highlighting the positive interaction you had with our team member. We are sorry to hear that other aspects of your visit did not meet expectations, and we understand how these inconveniences may have affected your comfort. Your comments are important to us and will be taken into consideration as we continue to evaluate the guest experience. We hope you'll consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 3.6 star rating with 1,973 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.