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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Repeat customer, won't stay again. At check in a guest who had just checked in was checking out due to cockroaches in their room. The Manager (Mananu?) Was talking to me about how he had managed the hotel next door and it went downhill once he left. He was multi-tasking while "helping" me, involved in the other guests conversation, answering phones and telling me "you are here for one night" I informed him serveral times, I have 2 rooms for 2 nights. Asked for a receipt and was told to get at checkout. I booked Friday-Sun. O... read more
Business response:
Dear Karla, first, we want to apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence, knowing tha... read more
Very nice
Room floor was sticky and had weird looking spots on floors, but conditions didn't change after housekeeping mopped the floor. Shower drain was stopped up, but situation was remedied quickly.
Business response:
Dear Thomas, thank you for taking the time to write a review of our hotel. We apologize for the issues you experienced during your stay, and we are glad that our staff was able to resolve everything to your satisfaction. We understand that every detail matters and assure you that we are working to correct these concerns. Thank you for being our guest. We look forward to your next visit!Sincerely,Hotel Management
The property was close to our location that we were visiting which was nice and our goal. The hotel staff was nice and the hotel was clean. But, on the last night the fire alarm kept turning back on for an hour before it turned off for the night. It was a false alarm but definitely not a great experience. Also most hotels come with shampoos and conditioner as amenities for the room but when i called down to the desk they didnt have any conditioner which confused me. They only have one ice machine with no ice buckets or bags ... read more
it is a good location location is good, very convenient to Disneyland and restaurants. But the room has not boiling water pot, and the burner doesn't work. cleanliness was fine.
Staff was very friendly, always answering questions and giving rwcommendations. Walking distance to restaurants and near disney parks.
Business response:
Dear Itzel, thank you for posting your kind review of Extended Stay America. Being close to local attractions is one of the many benefits of staying with us. We hope you enjoyed touring our exciting city. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Manage... read more
Quick access to Gardenwalk and restaurants. Everything was walking distance. Exactly what we were looking for.
Business response:
Dear Juan, thank you for writing such an excellent review of our hotel. We appreciate your nice comments about our convenient location close to various restaurants and shopping. We received many positive comments about our location, so we are glad this contributed to making your stay a great one. We at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,066 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.