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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff! Had a easy check in and is pet friendly will a low fee! Had a spacious room but randomly my smoke detector popped out of the ceiling which scared me
Business response:
Dear Ariela, Thank you for sharing your thoughts about your recent stay. We are glad to hear you enjoyed your time with us overall. However, we apologize you were inconvenienced by the smoke detector popping out of the ceiling. We aim to provide every guest an excellent visit; therefore, we are sorry this was not your experience. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. We look forward to your next visit. Sincerely,Hotel Management
Unfortunately, they give the worst rooms to expedía. They give you the rooms on the highest floor, where there is a bad smell and maybe they are the oldest rooms. It's not breakfast, it's actually just a table with coffee and some rolls with bars.
Business response:
Dear martha, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We understand your frustration regarding the various issues you described and apologize for the inconvenience. Your concerns will be shared with the appropriate individuals, and we will follow up to determine where we went wrong and how we can enhance our service to our ... read more
It was close to many restaurants and just a 20 minute walk to Disneyland. They were definitely short-staffed (our room wasn't ready at 7pm, but they upgraded us for no charge) but the employees were really friendly, hard-working and eager to please. The room is a bit older and rundown, but it was clean and convenient and I felt welcome there. I'd definitely stay here again.
Business response:
Dear Nanci, Thank you for reviewing your recent visit to Extended Stay America. We appreciate you highlighting our excellent location and hospitality. Our team strives to provide every guest with a clean and comfortable atmosphere, and your review tells us we are meeting our goals. We agree that our hotel, while well-maintained, needs updating. And we are having the same discussions with our brand leaders. In the meantime, we will continue striving to keep our accommodations fresh and well-maintained. We hope you will revisi... read more
Great for the price
We put this hotel because it was the most affordable in relative proximity to Disney. I think we got the value that we pay for, but some of the aspects were a little disappointing. For instance, the grab and go breakfast consisted of cold, chocolate muffins, and granola bars. It served its purpose but certainly could improve on a few items.
Business response:
Dear James, Thank you for your feedback about our breakfast offerings; we are disappointed you were not happy with the variety. Your comments about our complimentary grab-and-go will be shared appropriately, as we always want to know what would enhance our guest experience. We hope you will return to stay with us another time; it was a pleasure hosting your visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,152 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.