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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent location, facility was nice, staff were helpful!
Business response:
Dear Michael, We are thrilled you enjoyed your stay at Extended Stay America! Thank you for highlighting our excellent location, nice facilities, and helpful staff. Your positive feedback means a lot to us. We look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Julia the front desk clerk was nice and professional!
The views and the surrounding hotels and it’s near Disneyland
Business response:
Dear Nicole, Thank you for your feedback. We're glad to hear that you appreciated the views and the proximity to Disneyland and other surrounding hotels during your stay. Your satisfaction is important to us, and we hope you had an enjoyable experience overall. We appreciate your patronage and look forward to welcoming you back in the future.Sincerely,Hotel Management
I chose this hotel for the cheap price and walking distance to Anaheim Convention center. Room is standard with a big kitchen (without pots and plates). But hallway is old and dirty. Grab-n-Go breakfast has only coffee and muffins and that’s it. Staff are nice. There are only three hair dryers in the whole hotel. I waited till next morning to get ine. But it was broken.
Business response:
Dear Xihong, Thank you for choosing our hotel and sharing your experience. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback regarding the cleanliness, amenities, and breakfast offerings. Rest assured, we are addressing these concerns to enhance our guests' experiences. Your kind words about our staff are appreciated, and we hope to better serve you in the future.Sincerely,Hotel Management
Second time staying here I like how each room has a kitchen which makes it very convenient because I have a toddler love how everything is close by there’s always a bus that passes every 20 minutes that takes us to Disneyland and gets us there in 5 minutes
Business response:
Dear Suzanna, Thank you for your continued patronage and positive feedback! We're delighted to hear that you appreciate the convenience of our in-room kitchens and our proximity to nearby attractions. Providing a comfortable and convenient stay for families is important to us. We look forward to welcoming you and your toddler back to Extended Stay America for another enjoyable stay in the future.Sincerely,Hotel Management
Not happy I booked the room based on free parking and breakfast.. parking was free but the breakfast was just coffee and a muffin along with packet of oatmeal..this is not what someone expect when stated free breakfast.. no juice nor water avaiable
Business response:
Dear Gilbert, Thank you for sharing your experience. We apologize for the disappointment regarding our breakfast offerings. We understand how important a satisfying breakfast is to our guests, and we regret that our current options did not meet your expectations. Your feedback is valuable, and we will review our breakfast amenities to better align with guests' expectations. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.SincerelyHotel Management
Uncleaned room...dirty carpeting...no pillows for bed...food left in freezer...
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,965 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.