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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great property...great staff...room was perfect for my needs...Julianna was very nice at check out....
I stayed in room 413 and from walk in I saw flaws. On the fridge the rust on the outside could be cleaned and in the restroom there was mold in the top left corner across from the shower head.
Business response:
Dear Nakai, Thank you for your feedback. We understand our guests have multiple hotel choices, s our mission is to provide clean, comfortable suites at an affordable price so guests will want to return again and again. The cleanliness and room conditions you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. We invite you back to experience the stay you expect and deserve. Sincerel... read more
Free Parking. The check in staff was great. We parked for free. They let us park before we checked in. Walked to toy story lot and took the bus to Disney.
Business response:
Dear Mycah, We're glad you had a positive experience with our check-in staff and enjoyed the convenience of our complimentary parking. It's great that our location allowed easy access to the Toy Story lot and the bus to Disney. We appreciate your feedback and hope you had a wonderful time at the park. If you have any other comments or questions, please don't hesitate to let us know. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
The front desk lady was really friendly. The room didn't look clean. The floors looked dirty, the nightstand looked like they didn't wipe it down, and we saw a bra that belonged to someone else.
Business response:
Dear Monica, Thank you for taking the time to review your recent stay at Extended Stay America. We are glad you found our front desk staff to be friendly. However, we apologize for the cleanliness issues you experienced during your stay. Please rest assured that we take cleanliness and hygiene very seriously, and we will address these issues with our housekeeping team to ensure that such incidents do not happen again. We hope to welcome you back and provide a much more enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,152 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.