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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Walking distance to Disney and the Garden Walk. Restroom bathtub was not in a great condition and the room had a smell even though it was non-smoking room. We had to make sure the fan was on.
Business response:
Dear Rameil, thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff and want to thank you for this valuable feedback. We look forward to having you stay with us again. Sincerely, Hotel Management
Great staffing an Cesar did a great job helping me with checking in, minor issue with reservation.
Business response:
Dear Adolfo, thank you for your review with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Cesar. He is a true asset to our team, and we will surely share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Ok Stay - Outdated Overall it was a decent stay but the mattress was extremely uncomfortable and the tv was disconnected and had to figure out how to get it working.
Business response:
Dear Guest, we are pleased you had a pleasant stay and appreciate you writing this feedback. Everything we do is aimed at providing you with an excellent hotel experience, so we wish we could have an opportunity to change your room with the bed that suits you best. We have noted this for your next visit. Thank you again; we look forward to welcoming you back soon! Sincerely, Hotel Management
Is good!
Business response:
Dear Vianey, thank you for the excellent review of your stay at Extended Stay America. We are glad that your stay was enjoyable and that we could meet your expectations. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Nope, don’t stay here Our sink was backed up, we told the front desk when we were leaving for the day about the sink. When we came back that night, there was a huge mess. Water was everywhere along with cleaning products. We called the front desk and to get it cleaned. They told us that housekeeping was gone for the night and they will send up rags for us to clean it ourselves. Also, the beds are extremely uncomfortable.
Business response:
Jillian, we are extremely sorry for the inconvenience caused due to the maintenance issues in your room. Furthermore, we apologize for not handling this concern in an ideal way. We will be addressing the specifics of this instance with the appropriate team to take corrective action and ensure we are more diligent in our approach. Thank you for your feedback, and we hope to have another opportunity to provide a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,066 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.