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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bit disappointing … Location was excellent . Very close to Disneyland & the convention center. Near restaurants & literally 5 minutes walking distance. Free parking. 😊 All Staff members overall were friendly & attentive. Physically … It’s clean. However, it’s an old building that needs major update. Kitchen cabinet old. Smells “old” (?). It’s dark looking inside the room. Hallway looked like an old apt building & smelled like food . Smoke alarm went off @ night because someone was cooking ( barbecue ). No coffee maker or ... read more
Business response:
Dear Guest, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our concerned team is already at work to improve the missed areas. Please revisit and allow us to serve you better on your next visit.Sincerely,Hotel Management
Exceeded my expectations, was very pleased with my stay.
Business response:
Dear Paul, Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found your suite comfortable, and our friendly and professional service met your expectation. Thank you for being our guest, and we look forward to seeing you in the future!Sincerely,Hotel Management
Nice n clean
Great property...great staff...room was perfect for my needs...Julianna was very nice at check out....
I stayed in room 413 and from walk in I saw flaws. On the fridge the rust on the outside could be cleaned and in the restroom there was mold in the top left corner across from the shower head.
Business response:
Dear Nakai, Thank you for your feedback. We understand our guests have multiple hotel choices, s our mission is to provide clean, comfortable suites at an affordable price so guests will want to return again and again. The cleanliness and room conditions you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. We invite you back to experience the stay you expect and deserve. Sincerel... read more
Free Parking. The check in staff was great. We parked for free. They let us park before we checked in. Walked to toy story lot and took the bus to Disney.
Business response:
Dear Mycah, We're glad you had a positive experience with our check-in staff and enjoyed the convenience of our complimentary parking. It's great that our location allowed easy access to the Toy Story lot and the bus to Disney. We appreciate your feedback and hope you had a wonderful time at the park. If you have any other comments or questions, please don't hesitate to let us know. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,203 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.