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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No recomendado El cuarto estaba sucio cuando llegamos habia cabello en la regadera y las sábanas sucias. Tampoco limpian los cuartos hasta despues de 7 dias ahi y nunca hay gente en la recepcion.
Business response:
Dear Paola, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations upon check-in and for any inconvenience caused by our weekly housekeeping policy. We have discussed your concern with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. Moreover, we are sorry for not informing you about our service policy. We provide housekeeping services to guests who stay eight or more nights; however, thes... read more
“Hot” breakfast is only instant oatmeal. Laundry facilities but no soap vending.
Business response:
Dear Jennifer, Thank you for taking the time to share your feedback with us. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. We will take steps to improve our breakfast offerings. Additionally, we apologize for the inconvenience you experienced with the lack of soap vending for the laundry facilities. We will review our amenities and make necessary improvements to ensure our guests have access to the supplies they need during their s... read more
Great staff and hotel
Noises in the walls kept us up at night.
Business response:
Dear Guest, Please accept our apologies for the problems while you were here. Our guests' comfort is our priority, so we take these concerns seriously and will address them with our team. The efficient front desk team is always here to help you; never hesitate to connect with them. We appreciate your feedback and hope we have a future opportunity to restore your confidence in us.Sincerely,Hotel Management
No the best hotel for the price. Good location but poor overall service. The first person at the check in counter was not polite. Their lobby bathroom was out of service and the breakfast included was very cheap (coffee or tea, muffins, instant oatmeal pouches and granola bars). Everything a diabetic person can eat beside the coffee.
Business response:
Dear Jose, Thank you for being our guest. We apologize for any inconvenience caused by our services and that our grab-and-go breakfast options were not up to your expectations. Your feedback is vital to us, and we will share it with the concerned leaders. This will help them make informed decisions about future breakfast options in line with our guests' preferences. We would be delighted to have the chance to enhance your experience should you plan on revisiting the city.Sincerely,Hotel Management
Le falta limpieza general y mejor ropa de cama y calidad de toallas se percibe vieja
Business response:
Dear hector, We apologize for not meeting your cleanliness and comfort expectations during your stay. It is never our intention to disappoint our guests in any way, and we will address these concerns, including improving the bedding and towels' quality. Thank you for bringing this to our attention, and we hope to provide a more satisfying experience should you choose to stay with us again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,152 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.