Extended Stay America - Orange County - Anaheim Convention Center

Business response:

Dear Raul, Thank you for your excellent feedback! We’re thrilled to hear that you had a great experience with us. Your positive comments are truly appreciated and will be shared with our team. We strive to provide the best possible service and are glad to know we met your expectations. We look forward to welcoming you back to Extended Stay America and hope your next stay is just as enjoyable. Sincerely,Hotel Management 

Business response:

Dear Seanna, Thank you for your feedback. We apologize that your room did not meet your expectations in terms of lighting and cleanliness. We strive to provide a comfortable and well-maintained environment for our guests, and we regret that we fell short. Your comments have been shared with our team to address these concerns. We appreciate your understanding and hope to have the opportunity to offer you a better experience in the future.Sincerely,Hotel Management 

Business response:

Dear Gabriel, Thank you for your positive feedback! We’re delighted to hear that you found our location convenient and our rates favorable. We strive to offer our guests both comfort and value, and it’s great to know we met your expectations.We look forward to welcoming you back at Extended Stay America!Sincerely,Hotel Management