This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk lady was really friendly. The room didn't look clean. The floors looked dirty, the nightstand looked like they didn't wipe it down, and we saw a bra that belonged to someone else.
Business response:
Dear Monica, Thank you for taking the time to review your recent stay at Extended Stay America. We are glad you found our front desk staff to be friendly. However, we apologize for the cleanliness issues you experienced during your stay. Please rest assured that we take cleanliness and hygiene very seriously, and we will address these issues with our housekeeping team to ensure that such incidents do not happen again. We hope to welcome you back and provide a much more enjoyable experience.Sincerely,Hotel Management
Friendly staff! Had a easy check in and is pet friendly will a low fee! Had a spacious room but randomly my smoke detector popped out of the ceiling which scared me
Business response:
Dear Ariela, Thank you for sharing your thoughts about your recent stay. We are glad to hear you enjoyed your time with us overall. However, we apologize you were inconvenienced by the smoke detector popping out of the ceiling. We aim to provide every guest an excellent visit; therefore, we are sorry this was not your experience. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. We look forward to your next visit. Sincerely,Hotel Management
Unfortunately, they give the worst rooms to expedía. They give you the rooms on the highest floor, where there is a bad smell and maybe they are the oldest rooms. It's not breakfast, it's actually just a table with coffee and some rolls with bars.
Business response:
Dear martha, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We understand your frustration regarding the various issues you described and apologize for the inconvenience. Your concerns will be shared with the appropriate individuals, and we will follow up to determine where we went wrong and how we can enhance our service to our ... read more
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,066 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.