Extended Stay America - Orange County - Anaheim Convention Center

Anonymous 

on Expedia

a month ago

Room was cancelled by hotel without notice My room was cancelled before arrival. I arrived and did not get to stay anywhere because they kept my money. I did not receive a call or anything that my room had been cancelled. 

Marisol 

on Expedia

a month ago

First they gave me a room and when I arrived the room was dirty, there was trash, the bed was unmade. I went down to reception and they gave me another room. When I went up to find the key, it wouldn't open. I went back down to have them change the key and when I finally got to the room, the bed smelled like urine and the kitchen was dirty. 

Valerie 

on Expedia

2 months ago

Bring down your towels In order to get more towels, you have to bring your used ones. They will not bring them to you and will not come by to get them. Hotel was close that was best part. 

Ryan 

on Expedia

2 months ago

Do NOT stay if you’re traveling with kids I’ll start by saying the staff is great. Friendly, patient and def deserve hazard pay. I picked this hotel last minute after a long Disney day. I put that I was Traveling with an infant. The hotel is a government funded facility that houses homeless people and drug addicts. This is a great program for them and I love that the hotel does that to help get them off the street- it should not have been even on the list as a suggested property when traveling with children. I didn’t sleep t... read more

William 

on Expedia

2 months ago

AC didn’t work, did not get fixed, did not get a room exchange. 

Marq 

on Expedia

2 months ago

Where do I begin? First off, I don’t want to speak ill about the young woman working behind the counter as I’m sure the situation was out of her hands, but we checked in at 4:40pm and were told that our room wouldn’t be ready for another hour or so. Around 6pm! Then once in the room, it looked like it had never been cleaned at all. Dirty sink, hair in the drain, stains on the floor, etc. There isn’t even any shampoo in the shower! I am utterly disappointed with this hotel and will never be staying here again. 

Anonymous 

on Expedia

2 months ago

A terrible stay at Extended Stay nightmare I have stay in many of your property but this one offered nothing - basic at best. Not even a shampoo in bathroom. Also, the bath especially shower was dirty. Wow! What a shocking surprise! Most likely a Motel 6 would have had better and cleaner service. Breakfast, what a joke coffer & a sugar wrap up sweet roll - seriously?! 

Melissa 

on Expedia

2 months ago

This hotel was definitely not as described. The showerhead hardly worked. It’s an extended stay so it had stove etc but there was no kind of cooking utensils, or anything at all, like other extended stay hotels.