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1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and quiet Dear consumers, this hotel was clean, and located in a very convenient area- restaurants, bars, shopping, museums and more. I went solo, YEP solo, very quiet, comforting and enjoyable.
Business response:
Lucy, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a wonderful stay with us and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Amanda, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Convenient location. Seems safe. Free parking 👍 If you need a night or two for going to the parks, it’s fine and not a lot of money. Needs new carpet in the hall outside the rooms because it smells like cigarette smoke. Coffee, oatmeal packets and individually packaged muffins in the lobby in the morning.
Business response:
Thank you for reviewing your stay. We're glad to know our location was ideal for you and that you were pleased with our parking facility. However, we're sorry for the inconvenience you mentioned. We have taken a note of your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Location was good. Got a handicap room, bathroom shower was gross with mold under the seat. Water ran into main bathroom so we couldn't use the bathroom to get ready without standing on a wet floor. Floor in bathroom wasn't clean. No shampoo, conditioner and no shelf in shower to put them on or the bar of soap. Had to go to the front desk to get a hair dryer. No holder to put suitcase on had to use the floor. Decor was old, felt like I was in a nursing home. Was on the ground floor and could not open curtains due to people w... read more
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
I had a good stay ... however I asked for the phone in my room to be repaired twice and no one came to repair it.
Business response:
Thank you for sharing your feedback online. Although you liked certain aspects of our hotel, we apologize that our staff didn’t action your complaint regarding the maintenance issue in your room. On a positive note, your overall review suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
LOTS of BANG for your buck! I booked my stay there because I was working an event nearby...I was VERY HAPPY with the service, size and price for my big room...will DEF be back :) Thank u!
Business response:
Lisa, thanks for being our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We look forward to welcoming you back soon. Sincerely, Hotel Management
WORTH EVERY PENNY Check was quick and easy Repairs to room were corrected quickly Room was comfortable, clean and spacious Check out was quick and easy FREE PARKING IN CALIFORNIA
Business response:
Andrea, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,968 reviews.
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.