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Extended Stay America - Orange County - Anaheim Convention Center

3.3
  • Hotels
  • Anaheim, CA

About this business

HospitalityHotels

Location details

1742 S. Clementine St., Anaheim, CA, 92802, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.33,969 reviews
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Barbara's profile image
Barbara 
7 years ago

Had a pleasant stay, no issues. We were in town for a convention and the location was great, just a short walk to the convention center and lots of places to eat right around the corner. We did not go to Disney but hotel is literally across the street from Disney parking, and shuttle picks up right at the hotel if you need it. Will keep this location in mind for future trips! 

Business response:

Barbara, thank you for being our guest at Extended Stay America. We're glad to know our excellent location was convenient for your needs and that you had a pleasant time with us. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

David's profile image
David 
7 years ago

Business response:

David, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

laura's profile image
laura 
7 years ago

Friendly staff, Very quiet. Parking is good. close to Disneyland and I-5 

Business response:

Laura, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and enjoyed our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Ryun's profile image
Ryun 
7 years ago

Hotel is in good proximity to Disney and the room as spacious and clean. The downfall comes in their "perks". Breakfast is incredible limited and should be called a snack. Coffee, tea, and a muffin does not make a breakfast. Their internet offering isn't free either, you have to pay extra for usable internet and on-top of that their reception is terrible so you're constantly losing signal to the router. So the stay is passable, but very barebones. 

Business response:

Ryun, we appreciate you for leaving a review of your experience at our hotel. It feels good to know you liked our location and that you had a pleasant stay with us. That being said, we are sorry for the inconvenience you had while you were here. Your feedback with regard to the wifi is shared with the engineering team to do the needful. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure serving you, and we hope to see you again. ... read more

Daniela's profile image
Daniela 
7 years ago

Hotel agradable cerca de Disneyland, buena atención 

Business response:

Daniela, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Looks old and smells weird. Since I have a small daughter I could of picked a better hotel. 

Business response:

Thank you for reviewing your stay. We are sorry for the odor issue you encountered and regret the inconvenience it caused. We have shared your comment with the housekeeping team so that our future guests never encounter a similar issue. We hope you will consider the next stay so that we can make it up to you. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Really nice stay, staff is really nice and friendly 

Business response:

Thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

The staff I talked to were amazing! They were so nice and helpful! The elevator and hallway areas were very dirty and unkempt. It seemed to me they had nice things, but they weren’t taken care of. The front desk area was very nice. 

Business response:

Thank you for sharing your feedback. Although you liked our service during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management 

Angel's profile image
Angel 
7 years ago

Comfortable, and spacous, but lacking. The beds were comfortable, the room was very nice. Big beds, comfortable sheets and pillows. But the towels were thin, and there was women's hair on the towels and the shower. There wasn't enough toilet paper either. The was half a roll when we checked in, and they never checked the room in between days to see if there was anything missing. Other than that, it was an ok stay. 

Business response:

Angel, thank you for sharing your feedback. We are delighted to read you had a restful stay and that you enjoyed the comfort of your cozy bed, However, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. Since we are an extended stay property, our guests often bring their personal items like hair-dryers, toiletries, and other items but these are also available upon request at the front desk. We hope to have another chance to deliver you with an exception... read more

Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center

How is Extended Stay America - Orange County - Anaheim Convention Center rated?

Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,969 reviews. 

When is Extended Stay America - Orange County - Anaheim Convention Center open?

Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.