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Extended Stay America - Orange County - Cypress

4.2
  • Hotels
  • Cypress, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

5990 Corporate Ave., Cypress, CA, 90630, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,316 reviews
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Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

My visit was almost perfect until a family moved in across from my room who were loud slamming doors all night the doors are loud when opening and closing. The hotel should locked the side doors having their guests use one main entrance otherwise their guests are having sleepless nights. Everytime I'd fall asleep the door would either open or slam shut startling me at night. This went on until 4am 

Business response:

Thank you for choosing our hotel. Although you had an overall pleasant stay with us, we are sorry for the disturbance caused by the guest in the room next to you. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Lauren's profile image
Lauren 
5 years ago

Was greeted with a smile by Mel right when I walked in the door. She was very friendly and helpful. The hotel was clean and close to lots of food options for a solo dinner while traveling for work. The room also had a full kitchen with large refrigerator and microwave if you were planning to stay longer. 

Business response:

Lauren, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service provided by Mel. We will be sure to share your compliments with her. We are also happy our location close to a variety of restaurants was perfect for your needs. We look forward to your next visit. Sincerely, Hotel Management 

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Frankie 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Got bit by a brown spider a few times but killed it. Very rude employee cut my bf off getting into the elevator the day we checked out knowing he was in front first and carrying something heavy. She was also very rude. Everything else was great. 

Business response:

Thank you for being our guest. We are glad you had a pleasant stay and that you liked most of our offerings. However, we are very sorry and cannot apologize enough for the behavior of one of our team members. Your feedback is shared with her, and she is that our main goal is to provide outstanding customer care to our guests. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management 

Christopher's profile image
Christopher 
5 years ago
Raymond's profile image
Raymond 
5 years ago

Quick and easy 

Business response:

Raymond, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Orange County - Cypress

How is Extended Stay America - Orange County - Cypress rated?

Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,316 reviews. 

When is Extended Stay America - Orange County - Cypress open?

Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.