Extended Stay America - Orange County - Cypress

Business response:

Renee, thank you for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you enjoyed your stay and liked our grab-and-go breakfast. It was a pleasure hosting you and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Arthur, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time. We are glad you continue to enjoy your stay and liked our safe environment. It is always a pleasure to have you as our guest, and we look forward to your next stay. Thank you once again. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Tamara, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Josh, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Lisa, thank you for choosing Extended Stay America. We are glad both of you had a comfortable stay and that you left with a good impression of our hotel. However, your comments have been shared with our housekeeping team to make sure we are consistent with our service delivery. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management