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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
친절한 staff 주변 편의시설이 없어 불편하긴 하나 차가 있으면 큰 문제가 되지 않습니다 다만 아침식사는 커피와 마켓에서 파는 머핀과 시리얼, 사과 오렌지입니다 아이에게 요리를 해주고 싶어서 3박을 했기에 큰 불만은 없습니다 스텝은 많이 친절하며 적극적으로 도와주려고 합니다 시설은 좀 낡았고 수건은 거칠어져 있습니다
Good, pricey stay! Regular Extended Stay fare. This place would have received all 5 points had I not been reminded so many times that the rooms were non-smoking and threatened with all sorts of penalties if rule is violated. Some customer service etiquette would go a long way for the lady I met at the front desk.
Business response:
Thank you for taking the time to write a review of your stay. I want to apologize for the constant reminder of our smoking policy. We do ask for an initial at check-in, letting you know about the penalties, but that should be the only time that they should have mentioned that to you. I am very sorry that our front desk was rude and did not provide you with the service you expect and deserve. I will be using this survey as a coaching opportunity for my whole staff. Thank you for providing a review of your stay. We hope we get... read more
Enjoyed our stay, one morning tho, breakfast was put away before the time it ended. Had to go to a local place to eat.
Not bad Staff was very helpful and kind. Further away from the dog beach but that was my fault.
Business response:
Thank you for taking the time to provide feedback about your most recent stay. I’m so glad to read that you had a pleasant experience and enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice place but could be better The rooms look newly renovated and very clean. Check in was fast and easy. Going down the hall to our room, we noticed a bunch of plastic bags with dishes in them, one had a toaster, sitting outside a few of the rooms. We found our room and there was a bag outside of it also. It had dishes and a strainer inside. I can only assume they were dropped off after the rooms were cleaned and never put away properly? Not sure, we just left the bag in the hall with all the others. Later we had trouble wi... read more
Business response:
Thank you for taking the time to write a review of your stay. We apologize for the inconveniences you encountered during your stay. In response to your feedback, we will use your comments to better coach our staff on making sure we are paying attention to detail. Still, I am glad to read that you had a positive stay overall. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Minimal customer service. Our room smelled like stale urine. We had someone reclean the bathroom....but it still smelled
Great for families. Great location. Our family visited Huntington Beach. Your hotel was a great location. It had the amenities we needed that fit within our budget. Your staff were friendly and helpful. The only downside was 2 days into our stay, one of our rooms started to get these small black flies. We couldn't find what was bringing them into our room until we looked under the sink and found a trash can full of OLD trash, that was NOT ours, we don't know how long it had been there, that was now breeding flies. It was suc... read more
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,259 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.