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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice, clean and was a good location for us. Nice hotel. Would stay here again. Does not have a pool but accommodations were clean and it was nice to have a refrigerator.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you were happy with the overall cleanliness of the hotel. As well, I am happy to hear you enjoyed the refrigerator in your fully equipped kitchen. Thank you again for your review. We would love to welcome you back the next time you're in the area.
Not so good Wasn't that pleased. The room was about 90 degrees when we got to it. The air condition was turned off, there were no kitchen supplies in the room. We had to go to the front desk and ask for cups. There was not ice machines at the hotel for us to get ice. They said we had to make it in the freezer. That takes several hours to do and only makes a small amount. We didn't get ice until we checked out and then it was too late.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that the air conditioner was off when you entered the room. I will be meeting with my staff to ensure that all rooms are at a comfortable temperature prior to guests’ arrival to ensure that your experience is not repeated. I also apologize that your kitchen and our hotel’s amenities did not meet your needs. Your feedback will be helpful as we continually work to improve our hotel and the amenities we offer. Thank you very much for providing your feedback. W... read more
Satisfied Basically you get what you pay for. Met our expectations. Only setback is the room cleaning did not take place as promised.
Business response:
Thank you so much for posting a review of our hotel. We're glad that you enjoyed our location and that you had a pleasant stay; however, we apologize that your room was not cleaned when you expected. We will review your feedback with our staff to make sure this does not happen again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to the area.
Upgraded It was better than expected. We arrived and they didn't have Queen rooms left, so we were upgraded to a King Suite for free. Top notch!
Business response:
Tim - Thank you so much for posting a review of your stay. It's great to hear that our hotel exceeded your expectations. I apologize that we did not have any Queen rooms left, but it's great to hear that we were able to upgrade you to a King room. Thank you for choosing Extended Stay America. We would love to see you again, should your travels bring you back to our area.
Nice hotel close to the beach Absolutley perfect experience, the room was bigger than i could have imagined, everything was clean and tidy, I wish we could have stayed longer, it felt like home!
Business response:
Shasta - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to provide a "home away from home" experience for you. We look forward to seeing you in the future, should your travels bring you back to the area.
Good for the price Overall good experience, 2 downfalls, free breakfast was grab and go no "real" breakfast foods and did not have room cleaned since the hotel staff said we stayed more than 1 night. No beds made and no fresh towels.
Great times My girlfriend and I had a lovely time. The check in was quick and easy and the room was bigger than I imagined.
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,259 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.