This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be better! It’s wasn’t quite as I hoped
Business response:
Dear Mohammed, Thank you for your feedback. We’re sorry to hear that your stay didn’t meet your expectations. Your comments are important to us, and we’ll use them to work on the areas where we fell short. We strive to provide a better experience for all our guests and would love the opportunity to improve your impression of our hotel. We hope to welcome you back soon. Sincerely,Hotel Management
Very good!
Business response:
Dear Guest, Thank you for your positive feedback! We're delighted to hear that you had a very good experience during your stay with us. Our team works hard to ensure that every guest enjoys their time here. We look forward to welcoming you back to Extended Stay America for another enjoyable stay soon.Sincerely,Hotel Management
Too small
Business response:
Dear Brandon, Thank you for sharing your feedback. We’re sorry to hear that you found the room size inadequate for your needs. Our goal is to provide a comfortable stay, and we regret that we didn’t meet your expectations in this area. Your comments will be reviewed as we continually strive to improve our guest experience. We hope you’ll consider staying at Extended Stay America again and give us another opportunity to better meet your needs. Sincerely,Hotel Management
Unfortunately, they were short staffed and rooms were being checkin dirty. Ours had hair in fridge, tub and a disposal razor left on tub side. The main lobby smelled horribly of cigarette smoke even though the whole city is nonsmoking.
Business response:
Dear Lara, Thank you for your feedback. I’m very sorry to hear about the issues with cleanliness and the unpleasant smell you experienced. This is not the standard we aim for, and I apologize for the inconvenience caused. We are addressing these concerns with our team to improve our cleanliness and ensure a more comfortable environment in your future stay. Sincerely,Hotel Management
Yuck.. I would avoid with a family The location of this hotel is perfect for what we were doing and the price was very good, but I would never stay here again. This hotel feels like it might be a halfway house with people lingering around smoking cigarettes and God knows what happening everywhere. The room itself was absolutely disgusting. The floor was stickier than a movie theater, and the bathroom floor was bubbling up as it looked like it was just adhered over some other unlevel floor. I don’t like leaving bad reviews, b... read more
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,635 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.