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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was in a great location . The staff was really nice . The rooms were clean and very comfortable
The property was ok. The drapes above the dining area were unhemmed and ragged looking. The floors needed to be mopped better, my feet were extremely dirty from walking around.
Business response:
Dear wendy, Thank you for sharing your feedback with us. We apologize for the issues you encountered with the drapes and cleanliness of the floors. Maintaining high standards of cleanliness and appearance is important to us, and we will address these concerns promptly with our housekeeping team. Your comments are valuable as they help us improve our services, and we hope to provide a better experience for you in the future.Sincerely,Hotel Management
Great staff clean room Carly and Lori are amazing! They made our stay comfortable and easy! Very friendly staff and go above and beyond to make the vacation stay enjoyable!
Business response:
Dear Guest, Thank you for your glowing review! We're thrilled to hear that Carly and Lori made your stay comfortable and enjoyable. Providing exceptional service is our top priority, and we're delighted that they exceeded your expectations. We will pass along your kind words to them. It was our pleasure to host you, and we look forward to welcoming you back to Extended Stay America for another fantastic stay in the future!Sincerely,Hotel Management
Very clean, comfortable, excellent hospitality. Definitely will be back. Thank you, to your kind and helpful staff.
Very dirty .. needs a complete cleaning floors were the worst …
Business response:
Dear Linda, Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered, especially with the floors. This does not meet our standards, and we have addressed your concerns with our housekeeping team to ensure immediate improvements. We appreciate your input as it helps us enhance our services. We hope to provide you with a much better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,282 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.