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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very convenient for a quick stop on a long travel. We arrived early and asked if we can check in early because we were so tired from the long drive from Northern CA. Lucy at the front desk, managed to accommodate our request and we were so thankful because we needed the rest.
Business response:
Dear Norman, Thank you for taking a moment to recognize our front desk associates here at Extended Stay America. We're overjoyed to learn you had a positive experience during your arrival, and we were able to provide you with an early check-in. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon!Sincerel... read more
It was nice
Ok for the price Overall decent for the price but had rough edges. The room smelled like a cat had been in there. The floor felt sticky. Some electrical outlets didn't work. Bed was decently comfortable. I slept well. Lots of closet space. The complex was relatively quiet and convenient location near a bagel shop and 711. The grounds were nicely kept.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay at Extended Stay America. We appreciate your acknowledgment of the value for money. We apologize for the issues encountered during your stay, and we'll address the cleanliness and maintenance concerns promptly. Your positive comments about the comfort of the bed, closet space, and convenient location are noted and appreciated. We'll strive to ensure a consistently pleasant experience for all our guests. We look forward to welcoming you back for an even better st... read more
Rooms definitely need to be renovated and housekeeping needs to do a better job of cleaning. The sofa in my room had a giant hole in it. The bathroom wall trim was peeling off, and the tub needs to be reglazed. I always go behind housekeeping to clean, and it’s a good thing I did because I found hair in the bathtub and also in the bedding. Outside of those issues. Stay was sufficient for my business trip.
Business response:
Dear Ronneice, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your guest room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,571 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.