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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk check in was great. Room was dirty. Sinks were dirty, cigarette burns on the linens.
Business response:
Thank you for the feedback about your stay. We understand how frustrating the cleanliness issues with your guest suite were and that there were burns on the linens. We certainly apologize and have shared your concerns with the housekeeping team to review and action. On a positive note, we are glad you liked our front desk staff and had an overall comfortable stay. Thank you again, and we hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
Cleanliness could be improved. Pillows could be better. Asked hotel for a wake up call and they forgot...:(
Business response:
Thank you for the review of your stay. Although from your rating it seems you had an overall pleasant stay, we apologize for the service issue you encountered and regret the inconvenience caused. Your concerns will be shared with the appropriate individuals in our organization so that this does not repeat. We value your feedback and hope to have the chance to serve you better in the future. Sincerely, Hotel Management
I would stay again. Knowing what I know now! This was a different experience that I ever been apart of. There are no ice machines, no maid service (unless you stay over seven days). So hat means if you use every towel in the room and they have no more at the time you need them again...good luck. BYOT
Business response:
William, thank you for being our guest. We are happy to know you had an overall pleasant stay with us. We look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Good value The property is dated yet the service is very good.
Business response:
Peter, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and liked the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Stay The hotel was in mostly industrial area. Close enough to he five point amphitheater which was why we were there. Room was not really clean clean, but beds were comfortable.
Business response:
Tanya, thank you for your feedback. We are glad you had an overall comfortable stay, and our ideal location was perfect for your needs. However, we are sorry for the cleanliness issue you encountered in your room and regret the inconvenience it caused. Your concerns have been shared with the housekeeping team to ensure a better experience going forward. We hope to have the chance to make it up to you in the future. Sincerely, Hotel Management
A little pricey for the condition of cleanliness Overall decent hotel but housecleaning could definitely use a bit more care. Coffee spills on bathroom counter. A little more cleaning of counters can improve it tremendously
Business response:
Dawn, thank you for the review. We are glad you had a wonderful time at Extended Stay America. Your concerns regarding the cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. Thank you again, and we hope to welcome you back soon for another pleasant stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,588 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.